Job Description

Job Overview Arm\'s IT team is looking for an expert Salesforce engineer to help evolve the platform for commercial users. You will support and train users in their day-to-day interactions, and working closely with Arm\'s other IT functions, take an active role in assessing, building and delivering Salesforce solutions and integrations to support our global business needs. Responsibilities We are looking for someone to support Sales and Licensing with Salesforce CRM and CPQ. The ideal candidate will be taking care of requests and incidents raised by users, providing timely resolution, passing onto technical authorities as the need arises. You\'ll be collaborating with the Salesforce Platform team to develop configuration, flow and Apex coding improvements and release through Copado. Required Skills And Experience Minimum of 4 to 7 years of Salesforce experience covering Sales cloud and Service cloud that has been gained in a similar role(s). Salesforce Certified Administrator and Salesforce Certified CPQ Specialist is required. Salesforce Certified Advanced Administrator is desirable. Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, flows, custom views, dashboards and reports and other content. Integration of apps from the Salesforce app exchange Strong communication and interpersonal skills in supporting a range of customers, including senior colleagues within Arm. Ability to explain technical concepts to non-technical audiences. Experience working in an Agile delivery methodology including the de-facto Atlassian tools (Jira and Confluence) \'Nice To Have\' Skills and Experience Platform Developer certification Knowledge of SpringCM / DocuSign CLM workflows and templates, and integration between Salesforce and DocuSign Connecting to other software applications through MuleSoft APIs In Return Through this role, you will work with some of the best technologies and truly amazing people within Arm. We will encourage you to develop both your technical and soft skills. When you are ready to take your career to the next level, we typically see our senior engineers evolving onwards to being a People Manager, an Architect or a broader Principal Engineer. There is no wrong answer here, and so we happily support and nurture you towards which ever path best resonates for you. Accommodations at Arm At Arm, we want our people to Do Great Things . If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [HIDDEN TEXT] . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don\'t discriminate on the basis of any characteristic. Hybrid Working at Arm Arm\'s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team\'s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

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