Job Description

Job Category: Hotel-Sales
: About IHG Hotels & Resorts:
IHG Hotels & Resorts [InterContinental Hotels Group] is one of the world's leading hotel companies, with a presence in over 100 countries. Our purpose is to provide True Hospitality for Good - making guests feel welcome and valued while striving for positive change in our communities and environment. IHG's portfolio includes renowned brands like InterContinental, Kimpton, Holiday Inn, Holiday Inn Express, Crowne Plaza, and more. About Holiday Inn Express:
Holiday Inn Express is the smart choice for travelers seeking a simple, efficient, and comfortable stay. Focused on delivering everything guests need and nothing they don't, Holiday Inn Express offers great value with essentials like free Express Start(TM) Breakfast, high-speed Wi-Fi, comfortable beds, and modern amenities - all designed to help guests Stay Smart.
Holiday Inn Express Bengaluru Yeshwantpur is strategically located for both business and leisure travelers, offering quick access to major commercial hubs, transportation, and local attractions. Key Responsibilities: Sales Strategy & Execution:

• Develop and implement annual sales plans and strategies to meet or exceed revenue goals.
• Identify and develop new business opportunities in corporate, MICE, travel trade, and group segments.
• Conduct daily sales calls, manage key accounts, and execute client presentations.
• Represent the hotel at trade shows, exhibitions, and networking events.

Client Relationship Management:

• Build long-term client relationships by delivering consistent service excellence.
• Handle high-value client accounts, resolve escalations, and ensure satisfaction.
• Maintain a detailed sales pipeline and account tracking system.

Reporting & Revenue Support:

• Monitor and report on sales activities and performance to leadership.
• Work with Revenue and Marketing teams to optimize rate structures and packages.
• Analyze market trends, competition, and customer feedback to refine sales approach.

Team Collaboration & Compliance:

• Work closely with hotel operations to ensure guest requirements are met seamlessly.
• Ensure all sales activities comply with IHG brand standards and code of conduct.
• Contribute to team knowledge by mentoring junior team members where applicable.

Required Qualifications:

• Bachelor's degree in Hospitality, Business Administration, or a related field.
• 3-5 years of proven success in hotel sales, preferably within the IHG network.
• Strong knowledge of the Bengaluru market and key corporate clients.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in Microsoft Office, Opera/Delphi, and IHG systems (e.g., Concerto, Merlin).