to manage daily showroom walk-ins, handle enquiries, conduct test rides, explain finance options, follow up with leads, and ensure smooth vehicle delivery.
This role is
completely retail-focused
and is responsible for customer experience inside the showroom.
Call & follow up on leads from:
Showroom walk-ins
Marketing manager activities
Digital ads (WhatsApp, Instagram, Google)
Referral customers
Update lead status in CRM / Google Sheets / AppSheet regularly
Maintain high-quality daily follow-up discipline
3? Test Rides & Customer Demo
Give test ride with correct explanation of features
Address customer doubts confidently
Educate customer on EV benefits, mileage expectations, battery care
4? Finance & Documentation Coordination
Explain on-road price breakup
Assist in filing finance applications (Bajaj Finance, HDB, IDFC, etc.)
Coordinate with finance executives for approvals
Collect KYC documents and booking amounts
Ensure all paperwork is complete before delivery
5? Vehicle Delivery Handling
Coordinate with service team for PDI
Ensure vehicle cleaning, accessories installation & readiness
Give full delivery demo including:
Battery care
Charger usage
Warranty terms
Service schedule
Take delivery photo & feedback from customer
6? Daily Reporting
Share daily:
Walk-ins
Test rides
Booking
Payments collected
Follow-up status
Expected sales for upcoming days
SKILLS REQUIRED
Excellent communication & presentation
Strong selling skills
Good negotiation & convincing ability
Basic digital skills (WhatsApp, Google Sheets)
Professional behaviour & grooming
High energy & confident personality
Job Type: Full-time
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Work Location: In person
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