Job Description

About the Role:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Success Associates. The ideal candidate should possess strong communication skills and a passion for helping customers choose the right insurance products. Candidates with prior experience in insurance or sales will be given preference, although freshers with strong aptitude are also welcome.

Key Responsibilities:

Contacting and advising interested leads on suitable insurance products. (Outbound LOB)*
Understanding customer requirements and recommending the best insurance plans. Maintaining positive customer relationships to ensure high satisfaction. Following up on leads to maximize conversions and meet targets. Managing customer interactions professionally across calls and digital platforms. Ensuring accurate documentation of customer details and interactions. Collaborating with team members to meet organizational goals.

Preferred Skills & Experience:

Prior experience in

insurance

,

customer service

, or

sales

is preferred. Strong communication and interpersonal skills. Ability to explain product benefits clearly and confidently. Sales acumen with a goal-oriented mindset. Basic computer proficiency (MS Office, CRM tools, etc.). Freshers with excellent communication and willingness to learn are welcome.

Eligibility:

Open to both

freshers

and

experienced

candidates. Immediate joiners preferred.
Job Type: Full-time

Pay: ₹16,000.00 - ₹25,000.00 per month

Work Location: In person