Job Description

Name of the Company : Firefly diamonds pvt ltd
location : R city mall Ghatkopar

Salary Range : 25000 to 35000

Senior Sales Executive - Roles & Responsibilities (Jewellery Sector)

Sales & Customer Engagement

Drive

daily and monthly sales targets

through effective customer engagement. Deliver

exceptional customer service

with deep product knowledge of gold, diamond, silver, and gemstone jewellery. Understand customer needs and

recommend suitable jewellery options

based on taste, budget, and occasion. Handle

high-value transactions

with professionalism and accuracy.

Team Leadership & Coordination

Support and

guide junior sales staff

in their daily responsibilities. Lead by example in maintaining store decorum, grooming, and customer interaction. Participate in

team sales planning

and share insights to improve performance.

Product Knowledge & Presentation

Stay updated on

latest collections, pricing, and promotions

. Ensure accurate

product display and visual merchandising

as per brand standards. Educate customers on

jewellery certifications

, karat weight, pricing breakdown, and after-sales service.

Inventory & Stock Management

Assist in

stock audits

, tagging, and daily reconciliation. Monitor fast-moving and slow-moving items and report to the store manager.

CRM & Follow-ups

Maintain customer data and build strong

customer relationships

for repeat business. Conduct

follow-ups for inquiries, orders, and appointments

.

Billing & Documentation

Ensure accurate billing and handle

returns, exchanges, and old gold buybacks

as per policy. Coordinate with the billing and inventory team to

maintain sales records and invoices

.
t

raining & Reporting

Attend regular

training sessions

on product knowledge and sales techniques. Provide

daily sales reports and customer feedback

to the store manager or owner.
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?35,000.00 per month

Benefits:

Health insurance Life insurance Paid sick time Paid time off Provident Fund
Compensation Package:

Bonus pay Commission pay Performance bonus Yearly bonus
Schedule:

Day shift Morning shift
Work Location: In person

Speak with the employer

+91 9652689407