Job Description

Key Responsibilities:

Coordinate with the sales team and assist in managing day-to-day sales operations. Handle customer inquiries and provide timely and accurate information on shipments and services. Communicate with clients to update them on shipment status, documentation, and service-related queries. Liaise with internal departments such as operations, documentation, and accounts to ensure smooth service delivery. Prepare quotations, follow up on proposals, and maintain client records and sales documentation. Generate leads and support business development efforts to expand the customer base. Maintain and update CRM or internal databases with client information and sales activity. Provide excellent customer service and ensure client satisfaction through effective communication and problem resolution.

Requirements:

Minimum

1 year of experience

in sales coordination in the

logistics/shipping industry

. Good communication skills in

English and Hindi

Basic computer skills; proficiency in

MS Office (Excel, Word, Outlook)

. Strong organizational skills with the ability to multitask and prioritize work. Customer-centric approach with a proactive and positive attitude. Ability to work independently as well as in a team environment.
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

Malappuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

Sales : 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person