Job Description

Key Responsibilities:

Handle customer inquiries and bookings for flights, hotels, tour packages, and other travel-related services Respond promptly to calls, emails, regarding reservations and itinerary planning Make travel arrangements as per client requirements and budget Use reservation systems (e.g., Amadeus, Galileo, Sabre, etc.) for booking and ticketing Provide accurate pricing, availability, and travel options Maintain updated records of bookings and payments Coordinate with vendors (airlines, hotels, transport services) for smooth service delivery Ensure customer satisfaction and handle any post-booking issues or modifications

Requirements:

Graduate in Travel & Tourism or related field

2+ years

of experience in travel reservations or a similar role Good knowledge of GDS systems (preferred) Excellent communication and customer service skills Attention to detail and ability to multitask Proficiency in MS Office & reservation software

Preferred Skills:

Experience in international/domestic travel reservations Multilingual abilities (optional but preferred) Strong organizational and negotiation skills
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?35,000.00 per month

Schedule:

Day shift
Work Location: In person