Job Description

The Opportunity

We at Sannam S4 are re-engineering what a consulting organisation can be. We own our client\'s challenges as if they were our own. We help them transform for the future by offering practical solutions that are crafted intelligently, passionately, relentlessly.

We are a great team to work for people who are self-motivated, innovative and believe in teamwork. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately.

You are invited to a world of opportunities where you can contribute in your own special way to how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And be a part of a team that is known for its unwavering commitment to make a difference in partnership with its clients, shareholders, communities and colleagues.

Job Purpose

Sannam S4 is seeking to appoint an ambitious, target-orientated team player to engage with Wayne State University in enhancing its capacity to engage internationally and expand the student recruitment market in South Asia (pre-dominantly India). The candidate should be able to strengthen the client\'s (University) associations/partnerships in South Asia (pre-dominantly India)., implement the India Student Recruitment Strategy and its ambitions to significantly grow student recruitment from India.

The focus of this position will be student recruitment and conversion. This will include working directly with prospective and current students as well as other key stakeholders including Indian Higher Education schools, alumni, Government stake holders and institutional partners. The candidate will be expected to provide assistance in recruitment coordination services throughout South Asia. The post-holder will also help develop and maintain new relationships within the education communities across South Asia and support promotional campaigns and events.

The position will involve domestic travel or/and attend online events; therefore he/she is expected to be flexible to work during the weekends, evenings and be resilient. As the candidate will be working remotely with the University\'s on-campus team, staff, and advisers across countries, he/she should be highly organised, self-motivated, and comfortable working with differences in time zones.

The candidate will work on a full-time basis and will have to demonstrate initiative. These duties are a guide to the type of work that the role holder will initially be required to undertake but may vary depending on the successful candidate\'s particular skills and experience. We are looking for someone based in Mumbai.

Main Responsibilities

As the Senior Recruitment Adviser-South Asia, you will be assigned to support recruitment and conversion activities. You will provide assistance to the University\'s International Office at all stages of their student recruitment process, including maintaining of best practices and confidentiality of university data. You will be engaged in delegated marketing and outreach activities, database maintenance, and other initiatives undertaken by the client to enhance their footprint in South Asia (pre-dominantly India).

1.Participating in recruitment and outreach events (both online and in person) for prospective students, their parents and counselors.

2.Assist the client in identifying opportunities to increase brand awareness/market visibility, marketing and communication strategies and viable advertising opportunities in the Indian market. Also, implement the University\'s plan for enhancement and growth of international institutional engagements in the designated region.

3.Provide prompt, comprehensive, accurate information and advice to students who apply to study in international universities and education agents. Help applicants in preparing for student visa interviews.

4.Provide student counselling support, mock visa interviews and advise them on the admission process. Follow up on matters like offer acceptance, additional document requirements and other admission related matters via telephone, email, and face to face interactions.

5.Ability to take initiative in building institutional relationships , currently the university does not work with agents

6.Maintain excellent \'customer service\' by answering all enquiries from prospective students and parents met during recruitment fairs. Post this, initiate follow up contact with them in order to build the application database.

7.Support the University admissions process including visa screening and issuing confirmation of enrolment, due diligence as required and other student recruitment activities.

8.Maintain accurate data using university\'s student administration system in accordance with relevant requirements and policies.

9.Build effective working relationships with a range of stakeholders in the education sector. Mainly with government institutions, and organizations like Education USA.

10.Attend education events, tradeshows, conferences, webinars, virtual events and represent the university as and when required.

11.Build stakeholder relationships for institutional partnerships

12.Advise on how to leverage new recruitment opportunities and partnerships.

13.Engage in social media activities and online training as per the client\'s requirement.

14.Assist in hosting online and offline events and information sessions. Assist with localised content and promotions, including maintaining databases for post event follow up.

15.Carry out post activity follow up, including compiling data of interested students. Preparing and submitting reports on activity outcomes to the University.

16.Liaise and coordinate with appropriate internal teams for administrative issues.

17.Support towards online research, gathering market intelligence, information management, updating databases, presentations, events and conferences.

18.Work on budget and costings for project(s) and keep a track of project expenses.

19.Maintain communication with other stakeholders and keep updated with latest on ground relevant market information.

20.Book venues for events and schedule visits for university representatives including sending confirmations, pre-booking hotel, and arranging ground transportation as necessary.

Information and reporting

1.Develop and maintain a key contacts list and share a report with the client as and when necessary.

2.Recording information from recruitment events and campaigns.

3.Maintain time-sheets for projects and submit relevant reports as specified.

Other

1.Conduct support for recruitment in a professional manner, observing confidentiality in relation to the University\'s data, market intelligence, knowledge and other information.

2.If required by the client, participate in virtual trainings from India.

3.Any other duties as directed that commensurate within the scope and classification of the position.

4.Knowledge of International Higher Education systems and processes.

5.Ensuring that deliverables are met with a focus towards achieving the mutually agreed objectives and targets.

6.Coordinate and liaise with internal administrative teams and with vendors for travel, hotel, event bookings etc. as and when required.

QUALIFICATIONS and TRAINING

Educated to degree level or equivalent.

Relevant postgraduate or professional qualification in business or marketing.

A qualification from the USA or familiarity with the US education system would be desirable, but not essential.

EXPERIENCE

Experience of working in student

recruitment or similar

environment for at least 5 to 7 years.

Overseas study or living experience (preferably USA).

Prior experience working in the education sector (preferably with a USA institution, in administrative, managerial, or marketing role).

Experience of developing marketing campaigns and using social media as a communication tool.

KNOWLEDGE, SKILLS and COMPETENCIES

Ability to work under pressure; to build relationships and influence across all levels of organisations (internally and externally)

Knowledge and understanding of the education system and understanding of the range of issues relevant to students

contemplating study overseas.

Excellent organisational and interpersonal skills.

Strong planning ability around developing and implementing strategic and tactical plans.

Excellent written and oral communication and presentation skills with high attention to detail.

IT literacy and adequately conversant with Microsoft Office: Outlook, Word, Excel and PowerPoint.

Knowledge of the International Higher Education system.

Knowledge of the Indian Higher Education system.

GENERAL ATTRIBUTES and PERSONAL QUALITIES

Collaborative working style to motivate teams to strive towards their goals.

Good interpersonal skills including networking and relationship management.

Ability to manage high workloads, meet deadlines, the capacity to resolve work issues and attention to detail.

Flexibility, adaptability, and the ability to work on own initiative and as part of a team.

Willingness and ability to travel outside usual office hours. Flexibility to spend long time periods away from home including some weekends

OTHER / SPECIAL REQUIREMENTS

Flexible, committed and driven

Clean records

Legal right to work in India on full-time basis

Sannam S4