Job Description

At UL, we know why we come to work.

Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

As our global footprint continues to grow, we are looking for a

Senior Quality Assurance Analyst with a focus on various accreditation & regulatory bodies to join our team in Bangalore, India.

What you'll learn & achieve:

Maintains UL Solutions' quality assurance programs, policies, processes, procedures and controls ensuring that performance and quality of services conform to established standards while enhancing customer satisfaction. Identifies and assures implementation of process improvements to increase consistency, correctness and integrity of UL operations for the division/affiliate. Performs internal audits and faciliate external audits to ensure compliance with established policies, practices, procedures, and requirements. Participates in process improvement initiatives through problem identification, management reviews, and escalation.

• Delivers quality programs that focus on achieving or exceeding division/affiliate productivity and quality targets.
• Develops quality assurance plans in support of the division/affiliate quality initiatives.
• Documents all issues, findings, and corrective/preventive actions and works to resolve them.
• Reports progress on resolution to management.
• Devises improvements to current processes and/or procedures and develops models for possible future configurations.
• Conducts on-site evaluations (audits) of division/affiliate operations.
• Ensures follow-up on corrective actions and reviews systemic evaluations as required for compliance and quality control.
• Shares analysis results, determines process improvement applicability to addressing issues and recommends improvement initiatives.
• Develops metrics to assess acceptability of improvement initiatives and to determine customer satisfaction.
• Performs other duties as directed.

What makes you a great fit:

• BE / BTech. graduate (Electrical, Electronics, Mechanical)
• 2 - 5 yrs. exp. having worked in org. with ISO / IEC 17025 accreditated laboratories.
• Having knowhow ISO / IEC 17065 & ISO / IEC 17021 standards will be of additional benefit
• Demonstrated ability to conduct root cause analysis and plan/implement corrective action.
• Demonstrated ability to analyze data, to interact with all levels of the organization, and to present and facilitate discussions of findings.
• Working to detailed knowledge of quality concepts, techniques / methodologies including quality and business excellence models (e.g., Lean Six-Sigma).
• Detailed knowledge of process mapping and process redesign.
• Ability to work within a matrix environment.
• Working to detailed knowledge of establishing metrics and audit controls.

What you'll experience working at UL:

• Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
• People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

Learn More:

Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.

Curious? To learn more about us and the work we do, visit