Job Description

Description

Job location:

Remote in India

About the role:

The Senior Programs Associate will be managing and scaling Sun King's India PayGo product ecosystem - including smartphones, solar inverters (grid-tied and off-grid), and work on any technical issues both on the hardware and software side of the field activities. This cross-functional role blends strategic planning, program coordination, vendor and stakeholder engagement, technical enablement, and field operations. The ideal candidate will bring solid execution skills, familiarity with technology systems, and a structured approach to improving product rollout, compliance, and field-level effectiveness. The role will require to travel up to 50% across India and may occasionally require travel to other Sun King markets globally.

What you will be expected to do

Program & Project Management:

Oversee planning and execution of technical and operational programs. Maintain project documentation and provide timely updates to relevant stakeholders. Apply structured thinking and use data tools to address project challenges. Manage CRM administrative activities setup and project approval workflows.

Device Management & Technical Operations:

Manage Mobile Device Management (MDM) for smartphones (e.g., KnoxGuard, PayTrigger), ensuring provisioning, security, and adherence to policy. Perform regular device-level testing (e.g., jailbreak detection, compliance checks, feature testing). Monitor phone-related risks through available dashboards and escalate where needed. Suggests software improvements or process changes.

Cross-functional Coordination:

Coordinate with Customer Support and field teams to resolve technical concerns post-purchase. Ensure operational issues related to phones and inverters are identified and addressed in a timely manner.

Product & Vendor Coordination:

Engage with cross-functional teams (R&D, Product, Sales) and OEMs/vendors for specification finalization, certification processes, and product customization. Ensure products comply with internal standards and applicable external policies or regulations. Contribute to go-to-market strategies and provide input to product and commercial teams.

Stakeholder Engagement & Field Insights:

Work with government bodies (e.g., MNRE, DISCOMs) to align with schemes and obtain necessary approvals. Conduct regular field visits to gather insights from regional teams (Energy Officers, Area Sales Managers, Regional Sales Managers). Document field inputs and coordinate follow-ups with internal stakeholders.

You might be a strong candidate if you have/are

A bachelor's degree in engineering or related discipline; MBA is a plus. 2+ years of experience in program or project management within telecom, energy, or logistics sectors. Knowledge of mobile technologies, MDM tools, and PAYG systems. Proficiency with tools such as Appsheet, Google AppScript, Zapier, Office 365, and CRM platforms. The ability to manage structured processes across teams with precision and clarity. Effective communication skills for engaging with both internal and external teams.

Preferred Skills:

PMP or equivalent project management certification. Familiarity with regulatory guidelines from RBI or other Indian authorities. Experience working with BI/reporting tools like Looker. Ability to operate across functions and provide structured inputs for improvement. Problem-solving mindset with attention to systems and operational detail.

What Sun King offers

Professional growth in a dynamic, rapidly expanding, high-social-impact industry An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

About Sun King

Sun King is the world's leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.

Sun King makes solar products affordable to low-income households and businesses via 'pay-as-you-go' purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.

Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.



Sun King collects payments digitally through mobile money systems and its 28,000 field agents -- over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.

From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King's products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.


Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more -- all with a passion to serve off-grid families.

Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King's workforce.