Job Description

We are seeking a Senior Program Manager for the CPO's Office. This role will act as the operational backbone of the Product, Engineering & Design (PED) organisation, driving alignment, execution discipline and visibility across strategic initiatives.

Company Details

Our client is a fast?growing SaaS/product company based in India, building a high?performance culture and using modern tools and governance frameworks to scale. The company name will be shared with shortlisted candidates.

Requirements

5?7 years of Program Management experience in high?growth SaaS/product companies Strong background in Product Ops, CX or strategic program functions Proven experience with OKR frameworks, governance rhythms and cross?functional alignment Excellent analytical skills: ability to define, track and communicate metrics effectively across stakeholders Strong communications, documentation and evangelisation skills - turning opaque product processes into transparent storytelling Hands?on with collaboration tools (ClickUp, Azure DevOps, Figma, Pendo, Microsoft Suite) and a natural inclination toward AI?driven productivity workflows Sharp stakeholder management skills: able to work across Product, Engineering, CX, Sales and Marketing with empathy and influence Comfortable with ambiguity, rapid iteration and balancing strategic & operational priorities Able to operate independently, in a very fast?paced environment with minimal supervision

Responsibilities

Orchestrate execution of CPO Office OKRs with PED, CX, CRO and GTM teams Maintain operational cadences (weekly, monthly, quarterly) focused on accountability and measurable outcomes Drive roadmap rigor ensuring clarity on depth, dependencies, approvals and alignment Define and institutionalise Product Health metrics with Engineering and CX Maintain dashboards for real?time product performance visibility Ensure health metrics are tracked with RAG statuses and OKR governance integration Lead governance for PED: OKR planning, awareness and visualisation Coordinate MBRs covering product health, roadmap, insights and bug/debt reviews Anchor interlocks with CPO and CXOs for decisions and alignment Manage CPO comms: weekly updates, release notes, reviews and all-hands content Codify onboarding experience with documentation and structured repositories Support culture by embedding Product & Design principles and tracking org health Support hiring, onboarding and competency development across PED Champion remote-first and AI-first practices through rituals and tools Build rhythms for Customer Intelligence (CAB/DAB, competitive insights, JTBD mapping) Run programs for Customer Zero, beta management, complex deals and roadmap balance

Job Details

Location: Hyderabad / Bengaluru (India)


Reporting to: CPO

Interview Process

Round 1: Recruiter screen Round 2: Hiring Manager technical/role fit Round 3: Cross-functional stakeholder round Round 4: Final leadership round

Important Note

ClanX is a recruitment partner, helping our client hire this Senior Program Manager role.