Job Description

Overview

About Business Unit:

From helping to invent the affiliate industry to leading performance marketing, the CJ Team has earned a reputation for maintaining the largest and most reliable partnership-based platform. We are the platform of choice for driving profitable growth for over 3,800 global brands - across industries like retail, travel, finance, and network & home services. Our technology powers a vast partnership ecosystem where over 167K publishers and brands engage with billions of consumers worldwide. The CJ India team connects global brands and publishers to drive scalable growth. Passionate about delivering sustainable outcomes, we focus on providing meaningful solutions to real-world needs.



We are looking for a Senior Product Owner to work within the Global Business Process Automation department, focusing on developing best-in-class products and solutions aimed at driving organisational excellence and business transformation.



The Senior Product Owner will own complete product or subset of product and build the best possible product by effectively engaging with team members. They will have a vision for the product that is being built considering immediate gains as well as long term business needs. The person in this role will be working closely with key team members throughout the organization, so he / she should be able to communicate and keep them informed on overall health of the project.



Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

Product Vision and Roadmap:

Define and communicate the product vision, strategy, and roadmap in alignment with company goals. Conduct market research and competitor analysis to find opportunities for product improvement and innovation.

Project Management:

Create, maintain, and prioritize the product backlog based on business value and CJ talent needs. Write clear and actionable user stories and acceptance criteria. Ensure the development team understands the requirements and the "why" behind them. Outline User experience framework and mock-ups for product development. Apply resource management skills to outline required team members for development needs.

Stakeholder Engagement:

Collaborate with team members, including all levels within the CJ organisation, to gather requirements and feedback. Facilitate regular meetings with customers to keep them informed about the product development progress and manage expectations. Maintain up to date documentation to ensure consistent transparency for stakeholders and business leaders.

Sprint Planning and Review:

Lead sprint planning sessions to define the scope and objectives of each sprint. Participate in daily stand-ups, sprint reviews, and retrospectives to ensure smooth progress and continuous improvement. Make necessary adjustments to the product backlog based on sprint outcomes and feedback.

Release Management:

Plan and manage product releases, including coordination with Solutions and support teams for go-to-market activities. Ensure that the product meets quality standards and delivers a seamless user experience.

Metrics and Reporting:

Define and track key performance indicators (Key Performance Indicators) to measure product success and impact. Collaborate with Solutions team on monitoring adoption rates, and further product development and enhancement needs.

Mentorship:

Work with BPA leadership to support in employee development and focus on fostering strong mentor-mentee relationships that contribute to personal and professional growth

Qualifications

Bachelor's degree in business or marketing fields or equivalent degree is required Certification in Agile principles and practices, such as Scrum. 4+ years of business analysis experience around database marketing technologies and data management, and technical understanding in these areas 4+ years' experience as product owner in digital marketing product or data integration platform with a solid understanding of users, the marketplace, the competition and of future trends of the Marketing and customer data platform space Good experience in working with geographically and culturally diverse teams Good experience coordinating between business partners and development teams Experience in working with Matrix organizations Excellent written and verbal communication skills Ability to handle complex products Excellent analytical and problem-solving skills Ability to diagnose and troubleshoot problems quickly Strong attention to detail and QA

Nice to have qualifications:

Good understanding of the capabilities of SQL, ETL, DW, Cloud (AWS), Big data, API and web technologies Good understanding of the Microsoft Suite, and Salesforce platform Certification in Digital Marketing Functional knowledge of digital, affiliate, influencer and lead generation marketing

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.



Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.



Our pillars aren't just words. They're how we show up every day.

People centricity:

We focus on employee well-being in an environment where colleagues truly care about each other.

Collaboration:

We work together, support one another, and collectively achieve goals.

Growth:

There are endless opportunities for growth through learning, development and career advancement.

Innovation:

We drive progress through cutting-edge solutions and forward-thinking approaches.

Flexibility:

We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.


Our values guide us to create value for our clients, our people and consumers.

Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability


These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.

Epsilon is an Equal Opportunity Employer.

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.