Job Description

Fynd is India's largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

Role Overview

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We are looking for an experienced

Senior Product Manager

who thrives at the intersection of technology, business, and user experience. Your core responsibility will be to

define and drive the product strategy, roadmap, and execution

for Fynd's next-generation retail technology products. You will use

AI-powered tools

like ChatGPT, Copilot, and data-driven insights to accelerate product discovery, refine user stories, analyze customer feedback, and make smarter product decisions. The role requires balancing strategic vision with hands-on execution, working closely with engineering, design, growth, and business teams to ship high-impact products at scale. The ideal candidate is a

customer-obsessed product leader

who can translate complex problems into simple, elegant solutions, while also mentoring product managers and collaborating with senior leadership to drive company-wide outcomes.

Key Responsibilities

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Define and own the

product vision, strategy, and roadmap

, aligning with Fynd's overall business goals. Collaborate with cross-functional teams (engineering, design, growth, and sales) to prioritize features and deliver high-quality products. Use

AI-driven research and analytics tools

to identify opportunities, analyze market trends, and evaluate competitive landscapes. Translate customer needs into clear product requirements, PRDs, and user stories with measurable outcomes. Work closely with engineering managers to ensure timely, scalable, and high-quality product delivery. Leverage

data analytics and experimentation frameworks

(A/B testing, funnel analysis, retention metrics) to make evidence-based decisions. Lead product discovery by conducting user interviews, usability studies, and prototyping experiments. Partner with design to create intuitive, user-centric experiences that delight customers. Monitor product performance post-launch, iterate quickly, and drive adoption through GTM strategies. Mentor and guide junior product managers, fostering a culture of product excellence across the organization.

Requirements

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Bachelor's or Master's degree in Business, Engineering, Computer Science, or related fields. MBA is a plus.

7+ years of product management experience

, with at least 3 years leading complex, high-scale products. Proven ability to ship impactful products in

B2B SaaS, e-commerce, retail tech, or consumer platforms

. Strong understanding of

data-driven decision making

, product analytics, and customer research. Familiarity with

AI/ML-powered products

or a keen interest in integrating AI into product workflows. Excellent communication, stakeholder management, and leadership skills. Ability to thrive in a fast-paced, ambiguous environment while managing multiple priorities. Track record of mentoring teams and influencing senior stakeholders.

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects
Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities
Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids
Experienced therapist for better mental health, improve productivity & work-life balance

We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!