Job Description

The context: Across the developing world, more children than ever are in school - but they are not learning. A recent study estimated that less than 1% of school children in Sub-Saharan Africa attend a school where the teaching meets basic standards of quality. At Rising Academies, we\'re changing that, and we want your help. Our mission is to create the best schools and the most powerful teaching and learning tools for the people that need it most. We\'re one of the fastest-growing quality-focused education companies in Africa, and a Certified B Corp . About us: We own and operate our own great value private schools, partner with governments to improve the quality of public school systems, and use our content and technology to help other education providers. Founded in Sierra Leone in 2014, we provided emergency education to children kept out of school by the Ebola Epidemic before opening our first school in April 2015. Today, we serve more than 250,000 students across more than 900 schools in Sierra Leone, Liberia, Ghana and now Rwanda. Through great curriculum, intensive teacher coaching and actionable data, we help teachers and school leaders bring quality to every classroom. And we get results: independent studies show Rising students make more than twice the progress of their peers in comparable schools. We have recently closed our Series A funding round and won a multi-year, multi-million dollar grant to accelerate the development of our digital ed-tech solutions for low-income students across the globe. Our \'Bambai\' suite of digital tools already includes a school information system, school observation tool, chatbot tutor, accelerated learning program and teacher coaching app. This is just the start. We want to expand our range of digital products to help improve the quality of education for millions of students around the world. If you want to make a difference to the lives of teachers, students and parents, then we are the right place for you. About the role: We are seeking an ambitious, motivated, analytical and creative Senior Product Designer who will be able to grasp user needs and drive the creation of user-centered solutions. You will combine interfaces, research and workflows to enhance user experience, and make our Bambai suite of products more user-friendly and intuitive to attract and retain customers. A strong portfolio of successful UX/HCD and other technical projects is essential. The Senior Product Designer will involve the human perspective in all steps of developing solutions to problems on Bambai. The ideal candidate will be collaborating closely with an amazing team of product managers and developers across Rising Digital. The Senior Product Designer will: Ensure the design of Bambai\'s product suite attracts, engages, and retains users Run design sprints to improve our product onboarding, user experience and reduce churn for all Bambai\'s product suite Record user sessions, run design tests and suggest new features for all Bambai products Create an effective bottleneck-free map of current release processes for Bambai products Work closely with product teams, developers and key stakeholders to accelerate design works and align features with overall strategy for Bambai Achieve a high System Usability score related to individual products and features on Bambai Conceptualize and develop plans to track user experiences from early concepts to prototypes and specifications for Bambai Create an easy-to-access UX/HCD design library and documentation process for all Bambai products Improve time-to-insight, consistency and cohesiveness across Bambai\'s product suite Location and reporting: This is a full-time role. The Senior Product Designer will report to Rising\'s Director of Product. The role is open to strong candidates globally; the role will primarily be remote, and candidates should be comfortable travelling within the West African region when necessary. Application deadline: Applications will be assessed on a rolling basis hence we encourage interested candidates to apply as early as possible. Requirements Qualifications and Experience: Minimum of a bachelor\'s degree in Design, Computer Science, Engineering or a related field 5+ years of UX/HCD design experience with a strong portfolio of innovative design projects. Experience planning and leading concept workshops, leading change, analysing and synthesising outputs & delivering visual product designs Deep understanding of User Experience (UX) or Human-Centered Design (HCD) methodologies Experience working in a fast-paced and agile environment Familiarity with interaction design and information architecture Background in project management, design research and documenting design processes Demonstrated ability to design and manage field-based design research studies Demonstrated ability to collaborate closely and communicate well with product teams Proficient in using Google-Suite products and various collaborative tools Proficient in design softwares and knowledge in figma is a plus EdTech experience is a plus but not required About You: You have superior written and verbal communication skills, and an ability to tell compelling stories about your designs and present your work with confidence You have high-level business acumen, excellent critical thinking and problem solving abilities You can collaborate with technical teams and stakeholders in a multicultural environment, as well as clearly document reports for these audiences You have a strong track record of professionalism, trustworthiness, working independently sometimes and enjoy constructive conflict You are able to adapt to changes quickly in a fast-paced agile environment You have a keen interest in learning new technologies and exploring new trends in the UX space You have great management/leadership skills, are proactive, self-driven and can take initiative You are comfortable working with senior leadership, reporting on data and outcomes You are willing to take risks, fail, learn, give and receive feedback, and try new approaches You are passionate about improving the quality of education across Africa Benefits Compensation and Benefits: We offer a competitive salary and benefits package. We regularly benchmark our compensation against comparable businesses, social ventures and non-profits. Rising\'s goal is to be transparent about salaries at all levels of the organization and have a standard, global pay scale for all positions that is non-negotiable. The benefits we offer are built to have a strong added value on our staff\'s well-being and we are excited to discuss this further with you in the process. Rising is an Equal Opportunity Employer . We celebrate diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications without regard to race, color, religion, age, sex, sexual orientation, ethnicity, gender identity and expression, national origin, family or parental status, veteran or disability status. Rising is committed to creating a culture within the organization, and its schools, that recognizes the importance of safeguarding children and prioritizing their rights and needs. We strive to uphold international safeguarding standards, and keep the safety and well-being of our students at the heart of what we do. All Rising employees are expected to abide by the Child Protection Policy, and to have the same level of commitment to protect children from harm. Safeguarding questions are part of every interview process and all Rising employees undergo reference checks before joining the organization.

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