Job Description

ABOUT TIDE
At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.
Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
ABOUT THE TEAM
Tide is seeking an exceptional Product Designer to join our team in the Experience Foundations area. The core mission of the team is to empower all our product teams to create seamless and innovative products so that our members love every interaction with our product. We are at a pivotal point in Tide's history where we are taking a great product and want to make it exceptional. We are growing the team with experienced contributors that are passionate about quality and craft of user experiences to help us shape the next phase of Tide's growth. In this role you will have the opportunity to directly impact the experience of Tide's million members across the globe.
ABOUT THE ROLE

• You'll be embedded in a cross-functional squad, partnering with your team throughout the product lifecycle from discovery through to launch and future iterations.
• Using your full range of Product Design skills to discover, research, design and deliver engaging, well crafted experiences across mobile and web.
• Evolving design concepts from early-stage prototypes to high-fidelity mock-ups.
• You'll deeply understand the members you're designing for. Whether it's running your own user research sessions, gleaning previous insights or digging into usage analytics.
• You'll play a supporting role in the evolving design process at Tide; helping estimate design effort required, tracking to OKRs, and measuring how experience impacts our members.
• You'll work alongside colleagues within the Design practice: UX Research and UX Writing, to understand the core needs of our members', and find innovative and well-thought ways to meet these needs.
• You'll use and contribute to the Tide Design System to create experiences that keep the experience for our members consistent and world-class.

WHAT WE ARE LOOKING FOR

• At least 4+ years of experience designing digital products for web and mobile platforms in a product design or UX role.
• A portfolio or case study that demonstrates great product thinking, user experience, interaction, and visual design skills, a clear process and measurable impact (results).
• Ability to identify when research is needed and experience in running your own moderated sessions with users.
• Experience designing complex products and ability to collaborate effectively with cross-functional peers in product and engineering.
• You are a great storyteller who can clearly paint a compelling picture of the 'why' that underpins your work.
• You're impact-driven and are able to be pragmatic about trade offs, striking the balance between going fast and going slow.
• Understanding of the end-to-end design process from ideation to launch and ability to collaborate with engineers to troubleshoot any technical issues that arise, ensuring that the product meets performance and quality standards.
• Demonstrable proficiency in Figma.
• Good understanding of Design Systems and accessibility, to ensure consistency, scalability, and inclusivity.

WHAT YOU'LL GET IN RETURN

• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stock Options

TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard.
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