Job Description

GSK is one of the world\xe2\x80\x99s foremost pharmaceutical and healthcare companies, and we are proud to be part of an industry that improves the lives of others. We embark on a significant transformation journey to support GSK in becoming a top-quartile data-enabled organization.

This is an exciting time to join GSK. We are embracing new data technologies to improve the development, manufacture, and distribution of GSK\xe2\x80\x99s vital products to patients and consumers worldwide. You will be part of a team building a robust data and analytics ecosystem, allowing GSK to drive higher value by placing data at the core of its strategic and operational decisions.

R&D Tech strive to deliver products and services to our R&D customers that are meet the needs of the business whilst being intuitive, efficient, effective and satisfying to use.

We require a skilled Product Designer with experience in business- and user-centred analysis, and an appreciation for design and process improvement, to join our Product Team. They will help deliver better user experiences and business processes within our application portfolio, identifying opportunities to improve systems and processes whilst advocating a user-centred focus within Agile ways of working.

Key Responsibilities:

Optimizing the delivery of business value through business partnering, process improvement, user research and user-centred design.

Performing user research through qualitative enquiry, quantitative data analysis and user testing within the R&D customer base of this product area.

Obtaining a solid understanding of the business domain and processes within a product area, capturing user goals, needs and expectations and translating these into personas, journeys and user stories that drive towards improvements.

Driving process optimization through process modelling and service design, taking into consideration the product strategy and system and data landscapes.

Driving experience design activities to improve user interfaces and task flows through wireframing, prototyping and ideation workshops.

Working closely with the Product Owner and other members of the product team, with a clear focus on delivering value quickly while helping to steer the product area towards business- and user-centred improvements.

Engaging with the R&D Tech UX & Design Team to support the maturity of UX and Design across R&D Tech, specifically working with other UX practitioners and sharing experiences.

Partnering with the business area to understand their challenges and needs, whilst working to manage system and process changes within these user groups, helping ensure smooth deployments and satisfied customers.

Keeping up with internal and external trends in your product area, including mobile, wearables and social media.

Why Us?

GSK is a global biopharma company with a special purpose \xe2\x80\x93 to unite science, technology and talent to get ahead of disease together \xe2\x80\x93 so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns \xe2\x80\x93 as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it\xe2\x80\x99s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We\xe2\x80\x99re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

Why Us?

GSK is a global biopharma company with a special purpose \xe2\x80\x93 to unite science, technology and talent to get ahead of disease together \xe2\x80\x93 so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns \xe2\x80\x93 as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it\xe2\x80\x99s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We\xe2\x80\x99re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

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