Job Description

JOB DESCRIPTION

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Consumer and community Banking , you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities

Lead and execute UAT efforts across assigned PCB product. Develop comprehensive, reusable test scenarios aligned with business and customer journeys Execute test across platforms (web, mobile iOS/Android) and customer segments/profile types Collaborate with product owners to validate test coverage and risks areas Document detailed test evidence Identify and implement automation opportunities using internal framework (UDF) Maintain and update automation script as customer journey's evolves. Support reporting and metrics tracking (e.g. JIRA, confluence, Zephyr/qTest)

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product delivery, UAT, QA, or software testing roles Strong working knowledge of test management tools (e.g. JIRA, confluence, Zephyr/qTest) Experience with test automation scripting or automation frameworks Excellent documentation and communication skills Demonstrated commitment to user-centric testing and delivering high quality releases

Preferred qualifications, capabilities, and skills

Proficient knowledge of the product development life cycle, design, and data analytics

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.



We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.