Job Description

Role Overview:

Finance operations role within Smith & Nephew Global Business Services (GBS) responsible for the delivery of effective and efficient finance transactional processes and controls from a GBS centre as described in the S&N Finance Accounts Payable (AP) taxonomy and in line with the Group Finance Manual, Minimum Acceptable Practices (MAPs) and Sarbanes Oxley requirements. Delivers the service to meet SLAs and KPIs and to ensure positive voice of customer feedback.

Responsibilities:

In line with established SOP\xe2\x80\x99s, implements end to end AP transactional processing to include:

Invoice indexing and entry:

• PO 3-Way, PO 2-Way matching and confirmation
• Non-PO Invoices \xe2\x80\x93 confirmation and approval
• Upload approved invoice files directly into ERP

• Works closely with internal and external contacts to investigate and resolve invoice discrepancies and supplier accounts. Performs root cause analysis associated with processing of invoices and purchase orders and provides subsequent reporting.
• Expedites invoices where legitimate reminders, stop and legal notices are received.
• Undertakes statement reconciliations to identify and resolve issues.
• Monitor and resolve aged GRIR/GRNI, Blocked Invoices (MRBR), GIT and PPV.
• Takes measures to minimise fraud.
• Prepares proposals for payment runs, wire transfers, and EFT/ACH transactions to ensure accurate and timely supplier payments, remittances and bank clearing.
• Assists with month end close data preparation including calculation of accurate accruals where required to ensure all deadlines are achieved.
• Provides voice and email support to suppliers and S&N staff whilst encouraging self-service.
• Contributes to the improvement of the end-to-end process including:
• Improving touchless and straight through processing
• Maximising On time payment, DPO,
• Improving booking and payment accuracy
• Improve PO penetration
• Minimise duplicate and overpayments, minimise un-utilised credits
• Minimising reliance on local finance and business teams
• Drives process standardisation and flags exceptions for review and approval
• Ensures SOP and supporting materials are comprehensive, up to date and accurate
• Assists with special projects as requested by management.
• Assists with training and mentoring team members and QA of transaction quality. Supports Corrective and Preventative measures.
• Acts as Team Leader backup.
• Proactively identifies areas of opportunity to streamline processes and improve customer service.

Smith & Nephew