Job Description

Responsible for attending patient calls and answering patient queries. Communicate respectfully and politely with all patients. Developing and maintaining a detailed call database. Professionally handle all inbound calls and resolve queries as per TAT guidelines. Responsible for making outbound calls as required. Perform script (with necessary adjustments as required) to ensure consistency of customer/patient queries. Responsible for daily/weekly/monthly MIS reporting via email/CRM/Excel. Experience on Data Entry, Patients Collections, Charges, Denials, Rejections, Eligibility verification, Insurance Processing, Payment Posting, Customer Service duties will be big plus. Answering patient calls as required and providing faster resolutions.

Required candidate profile:

Relevant experience in a USA health care medical billing or RCM. Experience of QA/Audits and Team management, client interaction/client account management will be big plus. Must have at least 2+ year experience in patient calls. Physician billing; specifically, chiropractic, mental health, behavioral health, nephrology etc. Understand CMS-1500 and UB-04 claim formats. Must have knowledge of medical billing software, preferably Kareo, Therapy Notes, Simple Practice, YouthCare, Theranest or any other similar.

Experience Required:

Minimum 2 Years

Qualification:

B.com, M.com, Any graduate

Location:

Mohali, 74sector

Interested candidates, kindly share resume at Jyotika.thakur@3dsolutionsllc.net or call/whatsApp at 86992 26646.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund
Work Location: In person