Job Description

Job ID: 36259 | Location: Airoli, Maharashtra, India

Why do we need you?

At Clariant we are pushing boundaries in specialty chemicals and we invite you to join us on our journey. We encourage and expect high performance and we strive for excellence in all that we do. We support and provide you the flexibility and the experience you need to succeed. We foster a diverse, dynamic environment and an open and respectful culture. We firmly believe that every single person adds a unique element to the mix that is Clariant. Because the magic underlying our scientific innovations is our people. And because you are precious to us.
To provide effective demand servicing to customers. Ensure effective communication to customers (internal /external) on status of supply and availability of material

What will you be doing? You will...

Sales order processing (create, change, reject) of all order types upon rule set provided by the principal

- Responsible for CSD activities for Catalyst division
- Close interaction with Business Support, Affiliates and Agents
- Release incl. SAP delivery creation, monitor and check open
orders (L/C, delivery block, pricing, export licence, bottleneck product)
- Review periodically of pending orders co-ordinate with BU for suitable action
- Capture and maintain customer/country shipping instructions/requirements for effective and efficient order

Close interaction with Marketing Service, Business Support, Affiliates and Agents
- Timely communication to the customer on their order position on update supply / availability
- Co-ordinate with CRM for getting SO released from Credit Block
- Communicate and act on delays (communicate with customers (internal/external), affiliates, agents,
Transport Manager, Order Fulfiller, Credit Management)
- Give feedback on order status and handle issues and claims
- Proactive information of all involved parties
- Capture and maintain customer/country shipping instructions/requirements for effective and efficient order
execution

Communicate with customers (internal/external), Affiliates, Transport, Order Fulfiller, Credit Management
- Feed back to the customer, OC /Dispatch informattion, Status of the order
- Block/Unblock & Reservation of materials as per forcaste from customer /Marketing needs
- Initiate new Customer creation request

- Check incoming orders to ensure they meet our terms of sale
- Provide customers with technical product information (MSDS)
- Ask for Freight Rates if required
- Request/initiate different master data in the area of sales and distribution (such as prices, customer
masterdata); request maintenance of product master data if required
- Compile and prepare informational data as requested
- Perform miscellaneous job-related duties as assigned

Working experience with an captive or outsourced shared service center
SAP SD module experience
Quality experience in operational order execution and good understanding of the OTC process
Good understanding of the operational OTC process

What do we expect? You...

Educational Qualification

BA/ B Sc/B Com degree or equivalent in related field

Additional Qualification

Profeciency in MS-Office, General knowledge of SAP SD module

Whats in it for you?

• Be part of an amazing international team, who will be there to support you.
• A forward-looking company, with a culture of innovation and a strong portfolio in sustainable technologies.
• Long term opportunities.

Clariant is a focused, sustainable, and innovative specialty chemical company based near Basel in Switzerland. Last year recorded CHF 3.8 billion in sales for its continuing businesses, harnessing the talents of its 13 000 employees across 40+ countries. Clariant's portfolio is optimized for future growth, with a focus on three business areas: Care Chemicals, Catalysis and Natural Resources. We believe that our growth is all about our customers and their success. Investment in innovation capabilities and developing an inspiring environment for courageous and determined minds are therefore key to reaching our goal. Join us and help create through chemistry for customers all over the globe. [Not translated in selected language]

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