Job Description

We are a UK-based property management company seeking a proactive and confident Voice Agent to work directly with the Managing Director. This is a dynamic, voice-based role involving real-time coordination, communication, and support for day-to-day executive and business activities. The ideal candidate will be highly organized, tech-savvy, and capable of managing multiple responsibilities with

professionalism and discretion.

Key Responsibilities

Assist the Managing Director with:

Scheduling and diarising appointments Drafting emails and correspondence for review and approval Voice dictation and follow-up Managing LinkedIn profile and activity

Coordinate and Communicate:

Communicate effectively with the UK team via Zoom, Teams, calls and email Coordinate and monitor workloads for both Voice and Non-Voice Agents Manage and monitor team communication on WhatsApp groups

Administrative and Marketing Tasks:

Perform basic social media tasks (posting, engagement, updates) Enter data and manage project pipelines efficiently Create and send invoices using Xero Support general marketing activities for the business

Lead Generation Support:

Assist in mail-out campaigns Conduct canvassing and help with client/site sourcing

Candidate Requirnments:

2-4 years of experience in International voice process Excellent verbal and written communication skills in English Confident speaking skills with a professional tone and clear articulation Proficiency in Zoom, MS Office, Google Workspace, and social media platforms High level of discretion, time management, and multitasking ability

Job Type :

Full Time , Permanent

Pay :

4.20 L to 5.76 L

Benefits :

Paid Sick Time Paid Time Off Provident Fund

Schedule :

UK Shift

Monday To Friday

Experience:

2 years in an International voice process

2 years in an International cusotmer support process

Work Location : In Person

Job Types: Full-time, Permanent

Pay: ?420,000.00 - ?576,000.00 per year

Benefits:

Paid sick time Paid time off Provident Fund
Schedule:

Day shift Monday to Friday UK shift
Supplemental Pay:

Performance bonus Yearly bonus
Application Question(s):

Do you have 2 years of an International voice experience ?
Do you have 2 years of an International customer support/process associate experience ?

Work Location: In person