Job Description

Role Title: Senior Principal Product Owner
Position Summary:
This role will provide leadership and innovation in building and managing key mission critical business technology products. The role will directly or indirectly lead a team of software engineers and/or technology professionals to drive and deliver valuable products and co-create outstanding experiences. It will be creating the technology product vision and roadmap, prioritizing and managing product backlogs while striving for timely delivery, representing the interest of the customer and key business partners and stakeholders to our teams while delivering on the product vision. This role manages key interactions with key business partners, users, and other product teams, and collaborates with business departments to solve for business needs. It also executes on the product roadmap to achieve the intended products metrics and business goals.
Job Responsibilities:
Product Management:

• Leads up to two teams of various disciplines
• Deliver value, quality, and timely product features and capabilities in alignment with enterprise priorities, product vision and roadmap.
• Works closely with Subject Matter Experts (SMEs), operations and staff team members with strong business domain knowledge to understand the needs and opportunities for the product.
• Manages interactions with key business stakeholders and users for one or more products within their journey. Attends product team ceremonies for more than one product team.
• Leads and coordinates delivery, training, and support plans.

Delivery Management:

• Leads and defines minimum viable product (MVP) and team backlog grooming, prioritization, and refinement. Owns the technology product vision.
• Accountable for defining and prioritizing healthy functional and non-functional product backlogs for all their products while striving for timely delivery, representing the customer and stakeholders to our teams.
• Defines and translates the product vision into feature(s) and tactics for our technology products. Supports communicating the product strategy effectively to key stakeholders and team members.
• Defines product goals and success metrics while defining and measuring the value of team delivery.
• Breaks down our commitments to actionable and achievable work.
• Works day to day with the product teams clarifying customer requirements, removing roadblocks, constantly communicating, and gaining alignment around feature or product strategy.

Stakeholder Management:

• Leads product delivery of defined scope, partners with operations users, subject matter experts, and business teams to ensure user stories are clear, removes barriers for team members and resolves open issues / questions quickly and efficiently.
• Acts as the voice of the customer.
• Develops, reviews, and approves all product user stories and leads the product demo for the product user panel.
• Participates in team retrospectives to validate quality and provide feedback to the team to improve team processes.

Leadership & Influence:

• Leads and influences our customers and product teams daily by explaining the value of our product and its features.
• Gains alignment for dependency prioritization across product teams.
• Gains commitment to implementation.
• Ensures that internal and external customers receive prompt, efficient service for all products in the journey.
• Engages and incorporates stakeholder input into product roadmaps while effectively negotiating tradeoffs of conflicting priorities based on value to the business and customer.

Skill and Experience:

• 9-12 years of experience required
• Additional Experience Qualifier (optional): 5-10 years experience in business, product management, software development, technology and/or consulting. Knowledge of Commercial property insurance is highly preferred. A servant leader with exceptional planning, analytical, decision-making, organization, communication, and teamwork skills, as well as strong commercial insurance knowledge with the ability to influence others and build consensus. Able to make difficult and quick decisions daily with incomplete information for all products across the journey. Deep business expertise or experience supporting business domains to set clear priorities for product and understand business value impacts.
• Strong communication and collaboration skills, solid analytical and problem-solving skills along with the ability to drive projects towards completion, and the ability to work with all levels of team members and leadership. Innovative and creative leader with experimental mindset with demonstrated willingness to learn and experiment. A technologist capable of leading a mission critical technology product to deliver business value. Intermediate skills in Excel and PowerPoint

Must Have Skills:

• Communication, collaboration, and problem-solving abilities across all organizational levels
• Proven leadership with an innovative, experimental mindset and a drive for continuous learning
• Ability to lead mission-critical technology products that deliver business value
• Project management skills with a focus on driving initiatives to completion
• Intermediate proficiency in Excel and PowerPoint for data analysis and presentations

Education and Certifications:

• 4 Year / Bachelors Degree.

Work location: Bengaluru