Senior Principal Consultant Uipath Support

Year    TN, IN, India

Job Description

Ready to build the future with AI?

At Genpact, we

don't

just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.



If you thrive in a fast-moving, innovation-driven environment, love building and deploying

cutting-edge

AI solutions, and want to push the boundaries of

what's

possible, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Senior

Principal

Consultant

-

UiPath

Support



In this role, the Support Developer will take part in RPA production bot maintenance, enhancement, and support activities for Robotics solutions, meet the Incident SLA, and work as per defined Support process & Practices.



Responsibilities



Supporting

UiPath

RPA platform.


Experience in

ServiceNow ,

similar ITSM tools.


ITIL certifications preferred.


End user issue analysis

. ,

follow up and provide resolution.


Co-ordinate end to end written response between internal teams and clients externally.


Off shore

support with rolling

shift

.


Managing the tickets &

ensure

SLAs are met.


Experience in web application support experience in a technical/functional support environment.


Experience troubleshooting web applications and strong hold on SQL (SQL Server).


SQL knowledge, and ability to run queries.


Excellent understanding of how web applications work.


Excellent technical and analytical skills.


Solid experience in problem analysis and resolution of software problems.


Proven ability to function in a proactive environment.


Must excel in a fast-paced, agile environment where critical thinking and excellent problem-solving skills are

required

for success.


Innovative thinker who is positive, proactive, and readily embraces change.


Ability to handle clients professionally during all interfaces.


Excellent written and verbal communication skills.


UiPath

Platform Support i.e., UiPath installation and Orchestrator management


AWS Skills


Python


Power Shell


Network skills



Qualifications we

seek

in you!



Minimum qualifications



Experience developing and testing software on a Windows platform including hands-on programming experience in Process Automation Software- UiPath


Understanding of Robotics process automation tool

UiPath


Ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution.


Willingness and ability to blend business analysis with the hands-on configuration of automated processes in

the Automation

Software Products.


Good communication

skills with the ability to present technical details to a non-technical audience.


Ability to talk to the client and get the Business Requirements


Performs code reviews. Communicates and enforces coding standards


Preferred qualifications



Certification in leading RPA Products e.g.,

UiPath,

Automation Anywhere or Blue Prism certifications


VB script and Macro experience


Incident management


Familiarity with service management tools like JIRA and ServiceN

ow



Why join Genpact?

Lead AI-first transformation

- Build and scale AI solutions that redefine industries

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

- Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

- Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobSenior Principal Consultant

Primary LocationIndia-Chennai

ScheduleFull-time

Education LevelHigher Degree

Job PostingJul 10, 2025, 2:51:50 AM

Unposting DateJan 6, 2026, 6:51:50 AM

Master Skills ListDigital

Job CategoryFull Time

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Job Detail

  • Job Id
    JD3847156
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year