Job Description

Ready to shape the future of work?

At Genpact, we

don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and

cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation

,

our teams implement

data, technology, and AI to create tomorrow, today. Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Senior Principal Consultant, Scrum Master!

In this role, you will

Manage software development projects: You will lead the planning, design, development, testing, and implementation of software applications

Responsibilities

Responsible for taking large Enterprise Data and Analytics programs from business cases through post-implementation and benefits tracking.

Drive crucial conversations with senior leaders in business and IT to define strategic business cases and measurable benefits.

Drive all PMO activities in coordination with a team of senior technical and non-technical professionals dedicated to the implementation and enablement of company-wide data and analytics platforms.

Plan,

lead

and facilitate

Agile practices like sprint planning, burn up/burn downs, and cross-functional scrum team dependencies, and create release schedules and related staffing plans. Develop a detailed program execution plan and manage all execution aspects, including program interdependencies, progress metrics, testing, deployment, and enablement.

Create crisp and complete documentation to

facilitate

program reviews and the decision-making process at the Steering Committee.

Drive risk mitigation strategies and issue resolution actions with key stakeholders at all levels of the organization.

Engage and collaborate with all business and IT functions affected by the program, internal and external

partners

and vendors.

Apply consistency and best practices through program initiation, planning, execution and closing phases, enabling business outcomes and benefits tracking.

Manage one to many scrum teams applying Agile principles, practices, and theory.

Experience in

GenAI

project

Qualifications we

seek

in you!

Minimum Qualifications / Skills

Project / program management

experience with

dedicated to hands-on project management in the application security space.

Knowledge of security frameworks (BSIMM, etc.) and proven experience in managing multiple

projects,

and programs to improve security capability maturity.

Experience with Agile traits and techniques: Lean design, accommodating changing requirements, iterations, and loop feedback with customer involvement.

Demonstrated ability to drive Steering Committee meetings with executive management with solid experience in decision-making.

Excellent communication skills, problem-solving, conflict/resolution management, active listening, time management, and interpersonal skills.

Demonstrated consistent ability to lead cross-functional teams and deliver technical solutions while mitigating or removing hurdles/obstacles.

Has

a track record

of overcoming project crises.

Ability to be straightforward, articulate well, and have exceptional listening skills

.

Demonstrated consistent ability to lead cross-functional teams and deliver solutions.

Preferred Qualifications/ Skills

Scrum Master,

SAFe

Agile, PMP certification

Knowledge of Change & Incident Management process

Excellent communication and people skills

Bachelor's degree or equivalent experience in Computer Information Systems (CIS), Management Information Systems (MIS), Computer Science (CS) or related

field ITIL

.

Certification or working experience using ITIL SM is a plus

.

Experience with Six Sigma

methodology

is a plus.

Working knowledge of the ServiceNow PPM platform is preferred.

Why join Genpact?

Be a transformation leader

- Work at the

cutting edge of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobSenior Principal Consultant

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 4, 2025, 8:17:58 AM

Unposting DateOngoing

Master Skills ListDigital

Job CategoryFull Time