Job Description

Ready to build the future with AI?

At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of

Senior Principal Consultant- Senior Quality Assurance Engineer (Manual/Automated Testing)

In this role, you will take ownership of quality assurance across complex systems, designing and implementing robust testing strategies to ensure excellence. You'll mentor junior QA team members, collaborate with cross-functional teams, and play a key role in enhancing our QA processes and frameworks. This is a senior-level opportunity to drive quality initiatives in a dynamic, agile, and fast-paced environment.

Responsibilities

Research directions for future technologies and product architecture. Test Strategy and Execution

Develop, implement, and own detailed, comprehensive, and well-structured test strategies, plans, and cases for complex systems.

Lead the design and development of automated test frameworks for web and backend systems.

Perform advanced manual testing when automation is not feasible, ensuring end-to-end system quality.

Issue Investigation and Resolution

Identify, document, and manage the resolution of software defects, providing actionable insights to improve product quality.

Work closely with development teams to resolve issues and validate fixes.

Agile Collaboration

Take an active role in design meetings, sprint planning, and Agile rituals, providing quality input at every stage.

Partner with product owners, delivery teams, and support functions to align QA efforts with business goals.

Mentorship and Leadership

Mentor and guide junior QA team members, fostering a culture of continuous learning and quality ownership.

Drive the adoption of best practices for QA across the team and organization.

Reporting and Continuous Improvement

Generate comprehensive reports on testing coverage, performance, and defect trends.

Continuously evaluate and improve QA processes, tools, and practices to align with industry standards.

Qualifications we seek in you!

Minimum Qualifications

Passion for continuous self-learning and improvement.

Proven experience in manual and automated testing of web applications and APIs.

Proven expertise in creating and managing complex test scenarios, including real-world customer simulations.

Strong understanding of web application architecture and backend systems.

Hands-on experience with relational databases (e.g., MS-SQL, MySQL, PostgreSQL, or Oracle).

Proficient in using tools like Selenium for test automation and scripting.

Solid programming skills in languages like C# or similar.

Excellent communication skills, with the ability to articulate technical concepts clearly.

Strong problem-solving and analytical skills, with a focus on delivering results.

Preferred Qualifications/ Skills

Experience in leading QA initiatives for large-scale systems.

Familiarity with performance testing tools such as JMeter or Gatling.

Knowledge of CI/CD pipelines and version control systems (e.g., Jenkins, Azure DevOps, Git).

Understanding of cloud-based testing strategies (e.g., AWS, Azure, or GCP).

Familiarity with security testing and best practices

.

Why join Genpact?

Lead AI-first transformation - Build and scale AI solutions that redefine industries

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobSenior Principal Consultant

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingAug 27, 2025, 4:26:03 AM

Unposting DateOngoing

Master Skills ListDigital

Job CategoryFull Time