Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Principal Consultant - Process Mining.
As a Process Modeling Expert, you will play a crucial role in designing and optimizing business processes using Business Process Model and Notation (BPMN) 2.0 in Signavio. You will collaborate with cross-functional teams to ensure efficient process workflows that align with organizational goals.
Responsibilities

• Design and develop BPMN 2.0 process models using Signavio to enhance business operations.
• Collaborate with stakeholders to understand process requirements and translate them into effective models.
• Analyze existing processes and identify areas for improvement to drive efficiency and effectiveness.
• Ensure compliance with industry standards and best practices in process modeling.
• Provide training and support to team members on BPMN 2.0 and Signavio usage.

Business / Soft skills Qualifications / Skills

• Communicating directly with business stakeholders, other vendor teams and larger ecosystem to identify the success factors for ensuring successful implementation of process mining
• Ability to communicate with different stakeholders across the organization - C-Suite, IT teams, Process Owners, Celonis technical teams

Minimum qualifications

• Must have working in Signavio Process Modelling
• Experience with at least 2 different clients on building process maps across different processes
• End-to-end Process Mining implementation experience areas in AP, AR, Order Management, Procure Pay solution
• Experience driving digital transformation, IT transformation and re-engineering

Preferred qualifications

• Hands-on experience with building 50+ process maps using Signavio Process Modelling
• Hands-on experience with similar tools like ARIS
• Strong communications skills to enable interaction with all levels and departments within the organization
• Proven analytic skills, including mining, evaluation, analysis, and visualization
• Previous work experience in ERP with strong process understanding knowledge

Why join Genpact?

• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required