Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.



Inviting applications for the role of Senior Principal Consultant, PM- CIB Ops - SCSI

In this role, you'll work as PM in Change Release Management and QA space

Responsibilities

Project governance & delivery*
Define project scope, objectives, and success criteria in alignment with business stakeholder goals.*
Develop and manage project plans, milestones, and budgets (where relevant) ensuring on-time delivery.*
Track progress using team Kanban board(s), adjusting plans as needed.*
Cross-functional coordination:*
Own project execution, ensuring alignment and orchestration between process mining architects/engineers, IT, and business teams*
Process mining architects/engineers to translate business needs into technical requirements and proper data extraction, transformation, and pipeline setup*
Technology & IT teams for system integrations, security, and compliance*
Business SPOC to ensure any requirements are clearly documented*
Stakeholder & risk management*
Engage with process SPOC and SMEs' to align on priorities.*
Identify risks (e.g., data quality issues, regulatory constraints) and escalate/resolve them proactively.*
Ensure adherence to banking regulations (GDPR, BCBS 239, SOX) in process mining projects.*
Reporting & documentation*
Provide updates on project status, ROI, and process improvement opportunities.*
Maintain clear documentation (e.g. project charters, RAID logs).*
Qualifications we seek in you!

Minimum Qualifications / Skills

Stakeholder management experience working with senior level stakeholders to deliver project and provide status updates.*
Proven experience with co-ordination of many dependencies and multiple demanding stakeholders in a complex, large-scale deployment environment*
Strong project management experience with the ability to work on multiple projects under pressure and tight timelines*
Proven skills in coordination, staff management and leadership working with vendors and internal teams including Procurement, Ops and stakeholders*
Rigorous approach to management of project delivery methodology*
Leadership skills to coach, co-ordinate and grow a successful delivery team*
Excellent oral, written communication and presentation skills*
Ability to manage a diverse and challenging stakeholder community*
Strong technologist, ability to problem solve, think out of the box, self-starter, ability to work under pressure*
Excellent interpersonal skills which lend themselves to team-oriented approach and able to work effectively as part of a team and as an individual*
Ability to think clearly and to resolve critical problems in a high-pressure environment*
Strong Microsoft Office (MS Excel, MS Powerpoint, MS Project) skills*
Process good influencing skills and problem-solving skills*
Solid project organisational skills including attention to detail and multitasking ability to track project delivery status, dependencies and financials*
Able to handle multi-tasks, manage time effectively and perform under pressure.*
Able to work at flexible hours and travel*


Preferred Qualifications/ Skills

Bachelor degree from a reputable university*
Strong experience in banking field, with proven track record in leadership role in Project Management of Information Technology projects.*
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job

Senior Principal Consultant

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJun 13, 2025, 9:19:39 AM

Unposting DateOngoing

Master Skills ListConsulting

Job CategoryFull Time