Job Description

Ready to build the future with AI?

At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.



Inviting applications for the role of Senior Principal Consultant - Kore AI Solution Architect

As a Kore.AI Developer at Genpact, you will play a crucial role in designing, developing, and maintaining intelligent chatbots and virtual assistants powered by Kore.AI. You will work closely with our cross-functional teams to understand business requirements and implement conversational solutions that enhance user experience.

Responsibilities

Solutioning and implementation experience of medium to large projects on the kore.ai platform. Collaborate with stakeholders to gather requirements and understand business objectives. Design and develop intelligent chatbots and virtual assistants using Kore.AI platform. Implement natural language processing (NLP) and machine learning algorithms to enhance conversational capabilities. Integrate chatbots with various enterprise systems and third-party APIs. Ensure the performance, security, and scalability of Kore.AI solutions. Collaborate with UX/UI designers to create a seamless and intuitive user experience. Stay updated on the latest trends and technologies in conversational AI. Proven experience as a Kore.AI Developer or similar role. Solid understanding of natural language processing and machine learning concepts. Proficiency in programming languages such as Python, Java, or Node.js. Experience in integrating chatbots with enterprise systems and third-party APIs. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Integration experience in WebServices using REST, SOAP.
Qualifications we seek in you!

Minimum Qualifications / Skills

Bachelor's or master's degree in computer science, Engineering, or a related field.

Preferred Qualifications/ Skills

Kore.AI certification is a plus. Experience with other conversational AI platforms is a bonus. Strong application development experience ideally with any of the following: Java, Java Script, Node.Js, Python, .NET etc. Kore.ai Knowledge along with AI, NLP, ML, Chat bots implementation experience Experience in WebServices using REST, SOAP. UI-side development experience in any one of the technologies Java Script /Python / React. JS/Node JS Exposure to any of the cloud platforms like AWS/GCP/Azure. Exposure to NLP & ML Knowledge on various Auth process, Node JS is an added advantage

Why join Genpact?

Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobSenior Principal Consultant


Primary LocationIndia-Pune


ScheduleFull-time


Education LevelBachelor's / Graduation / Equivalent


Job PostingJan 14, 2026, 9:59:06 AM


Unposting DateOngoing


Master Skills ListConsulting


Job CategoryFull Time