Job Description

Ready to build the future with AI?
At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .
Inviting applications for the role of Senior Principal Consultant - Digital Experience Lead
In this role, you will lead the development and execution of digital strategies that enhance user experiences across platforms. You will collaborate with cross-functional teams to design innovative solutions that meet client needs and drive engagement.
Responsibilities
Develop and implement digital experience strategies to improve user engagement.
Collaborate with design, technology, and marketing teams to create seamless digital journeys.
Analyze user data and feedback to identify opportunities for improvement.
Stay updated on industry trends and emerging technologies to keep our offerings competitive.
Provide leadership and guidance to the digital experience team.
Ensure alignment of digital initiatives with business objectives.
Qualifications we seek in you!
Minimum Qualifications
Bachelor's degree in digital marketing, information technology, or a related field.
Strong analytical skills with the ability to interpret user data and feedback.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a fast-paced environment.
Preferred Qualifications/ Skills
Master's degree in a relevant field.
Knowledge of digital experience management tools and methodologies.
Understanding of user-centered design principles.
Proven track record of developing successful digital strategies.
Why join Genpact?

• Lead AI-first transformation - Build and scale AI solutions that redefine industries

• Make an impact - Drive change for global enterprises and solve business challenges that matter

• Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

• Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

• Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build

• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required