Job Description

JD- / Role : Sr Presales Consultant - IT Infrastructure & CloudLocation : Delhi NCR- Gurgaon - Haryana (Gautam buddh Nagar)Notice Period desired : Immediate to 15 Days - Early Joiners Serving Notice Period-- Mode of work: Work from Home (Need to visit office on need basis- depends on requirement - If required quarterly - half yearly twice - )Job Summary :We are looking for an experienced Presales Solutions Architect with strong experience in IT Infrastructure, Cloud, Microsoft 365 & Security to join our team. The ideal candidate will play a key role in driving pre-sales activities by providing technical expertise and crafting tailored solutions for enterprise customers. This role requires strong collaboration with sales, technical, and delivery teams to assess client needs, develop proposals, and present compelling solutions that meet business and technical requirements & manage ongoing projects till closure with complete ownership.Key Responsibilities :Client Engagement & Requirement Analysis :- Work closely with sales teams to understand client requirements and identify business challenges in IT infrastructure, cloud, and MICROSOFT 365 environments.- Conduct client meetings, discovery workshops, and assessments to gather detailed information about their current infrastructure, pain points, and objectives.- Analyse customer needs and map them to solutions that leverage IT infrastructure, cloud platforms (AWS, Azure, Google Cloud), and Microsoft 365 products.- Must have strong understanding of Ongoing Managed Services & how to position ongoing services along with professional services projects.Solution Design & Proposal Development :- Design end-to-end solutions that address client needs in cloud computing, data center infrastructure, networking, storage, security, and MICROSOFT 365 collaboration tools.- Develop customized proposals, including detailed architecture, service descriptions, and technical configurations.- Create comprehensive Statements of Work (SOW), effort estimates, and solution overviews to support the sales process.- Ensure solutions are technically sound, cost-effective, and scalable for future growth.Technical Presentations & Demonstrations :- Conduct solution presentations and product demonstrations to clients, highlighting the value proposition and business benefits of proposed solutions.- Lead technical deep dives and showcase proofs-of-concept (POC) to demonstrate the viability & impact of the recommended infrastructure, cloud, & MICROSOFT365 solutions.- Assist in addressing client queries & technical objections during the pre-sales phase. IT ConsultingTechnology Strategy :- Develop customer IT roadmaps aligned with business objectives.- System Integration : Recommend and implement solutions that streamline operations, such as cloud services & cybersecurity tools.- Problem-Solving : Diagnose IT challenges, from infrastructure issues to software inefficiencies, and propose tailored solutions.- Risk Management : Identify potential IT risks and design mitigation strategies, including data security and disaster recovery plans.- Optimization : Assess current technology stacks to enhance performance, scalability, and cost-effectiveness.Collaboration with Internal Teams :- Partner with technical teams (engineering, cloud architects, delivery teams) to ensure proposed solutions are feasible and align with the company's delivery capabilities.- Collaborate with product and service teams to stay up-to-date on the latest offerings, technologies, and best practices within the cloud, IT infrastructure, and Microsoft 365 landscapes.Effort Estimation & Pricing :- Estimate resource requirements, timelines, and costs for infrastructure and cloud solutions, ensuring accurate pricing models for each project.- Work with finance and commercial teams to finalize pricing and ensure alignment with business objectives.Industry Knowledge & Continuous Learning :- Stay informed about emerging technologies and market trends within IT infrastructure, cloud computing, and Microsoft 365.- Pursue certifications and training to maintain expertise in relevant technologies and services.Project Planning & Scoping :- Define and document project objectives, scope, and deliverables.- Conduct detailed project scoping to identify requirements for IT infrastructure and cloud solutions.- Ensure alignment with client objectives and organizational goals.Project Management :- Develop detailed project plans, including timelines, resources, and milestones.- Coordinate cross functional teams to ensure project deliverables are met within scope and budget.- Monitor project progress and provide regular updates to stakeholders.- Manage project risks, issues, and changes, ensuring swift resolution.Stakeholder Management :- Act as a primary point of contact between the client, internal teams, and third-party vendors.- Facilitate regular project status meetings and communicate key updates, risks, and mitigation plans.- Foster strong relationships with clients to ensure satisfaction and repeat business.Qualifications :- Bachelor's degree in computer science, Information Technology, or a related field. Master's degree is a plus.- PMP, PRINCE2, or similar project management certification is a must.- Must have multiple certifications in IT (MCSA/MCSE/CCNA/Azure/AWS/M365 etc)Experience :- Minimum 15 years of overall experience in IT & at least 10+ years' experience in managing IT Infrastructure, Cloud, Microsoft 365 related Presales activities.- Proven experience in scoping, SOW documentation, and effort estimation.- Strong presales experience, including solutioning, customer interactions, and supporting proposal development.- Handson experience in cloud platforms (Microsoft 365, Azure, AWS, Google Cloud) and IT infrastructure services (Servers, Networking, Storage, Data Centres).Technical Skills :- Strong understanding of cloud services (IaaS, PaaS, SaaS) and IT infrastructure technologies (virtualization, networking, storage).- Excellent knowledge of Microsoft 365 related implementation & migration projects.- Strong knowledge & understanding of Microsoft Intune, Entra ID & Security.- Proficiency in hybrid cloud solutions, and related automation and management tools.- Familiarity with Active Directory, Azure AD, identity management, and security protocol- Expertise in effort estimation models and methodologies for complex IT and cloud projects.- Proficiency in project management tools (Microsoft Project, Jira, Asana & Smartsheet etc).Soft Skills :- Excellent communication and presentation skills.- Strong organizational skills with the ability to manage multiple projects simultaneously.- Strong problem solving and risk management skills.- Ability to work effectively in cross functional teams and handle client facing roles.Must have Skills :- Solid understanding of IT Infrastructure, Microsoft 365, AD, DNS, DHCP, Basic Network- Strong Presales & Project Management SkillsKey Mandates :- Year of Exp - Overall 13-15 Yrs and minimum 10+ Yrs of presales exp- Excellent Communication since the candidates will be interacting with CEO, CXO, CFO etc- Work from Home (need to visit office on need basis)- Can look at candidates from Pan India- IT Infrastructure, Cloud, Microsoft 365 & Security (ref:updazz.com)

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