Job Description

Hyderabad, India; Pune, India Operations In-Office 6610

Job Purpose

At ICE, we never rest. We are on a mission as a team. We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities. Our start-up roots keep us nimble, flexible, and moving fast. We take ownership and make decisions. We all work for one company and work together to drive growth across the business. We engage in robust debates to find the best path, and then we move forward as one team. We take pride in what we do, acting with integrity and passion, so that our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. Every day we work toward transforming global markets.



The Senior Systems Engineer is responsible for creating and maintaining the core automation services within ICE's infrastructure. This role will be a combination of hands-on work and assisting in setting new standards via automated tooling. A successful candidate will understand the complete software development lifecycle and have a proven track record of building infrastructure and automation platforms, mentoring other engineers, and educating infrastructure staff. Additionally, the Senior Systems Engineer performs root cause analysis of problems, selects, develops, and implements automations tools and actively participates in deeply technical discussions.

Responsibilities

Assist in the design, planning and implementation of solutions using Python programming language Build and maintain automation scripts in Ansible and Python Collaborate with cross-functional teams to develop and maintain RESTful APIs Write reusable, testable, and efficient code Possess strong knowledge of operating systems such as Windows and Linux Have a deep understanding of file systems, process management, memory management, security, and other essential components of an operating system Mentor and coach junior developers to improve their skills and knowledge Analyze, program, and modify software enhancement requests Participate in code reviews, design reviews, and architecture discussions Respond to and assist in production operations in a 24/7 environment Identify and solve complex software development problems and provide technical guidance to the team Use a range of architectures, tools, and frameworks to automate internal processes Work with internal and external teams to understand business and functional requirements to develop automation, requirements, and deliverables Provide technical analysis, resolve problems, and propose solutions Provide support to, and coordinate with, developers, operations staff, and release engineers Educate and mentor team members and operations staff Participate in a weekly on-call rotation for after-hours support

Knowledge and Experience

Degree in engineering/computer science discipline or equivalent experience in Systems Engineering 6+ years of experience automating manual IT work processes 5+ years of experience in software development with expertise in Python programming 2+ years of experience in ansible code development 3+ years of experience Windows Server or Linux Server Proficient in API development, including RESTful APIs and microservices Experience with containerization and orchestration using Docker and Kubernetes is added advantage Top-tier analytics and problem solving Ability to work in a service-oriented team environment Project Management, organization, and time management Customer focused, and dedicated to the best possible user experience Communicate effectively with both technical and business resources Fluent speaking, reading, and writing in English

Preferred

1+ years of experience in PowerShell code development * 1+ years of experience in Jenkins and Groovy language