Job Description

India - Hyderabad

JOB ID:

R-214218

LOCATION:

India - Hyderabad

WORK LOCATION TYPE:

On Site

DATE POSTED:

Apr. 28, 2025

CATEGORY:

Information Systems

Join Amgen's Mission of Serving Patients

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At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission--to serve patients living with serious illnesses--drives all that we do.


Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.


Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.


Senior Platform Developer (Salesforce)

What you will do

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Let's do this. Let's change the world. In this vital role you will play a critical role in ensuring quality, compliance, and performance across Amgen's Medical Information platforms.


The role requires hands-on experience in Salesforce platform development and deployment, including Salesforce Communities and Copado DevOps tools. You will be the go-to technical expert responsible for supporting Production and non-Production environments, ensuring code quality and platform compliance, and driving continuous improvements in the digital technology ecosystem.


You will work in close partnership with product analysts, product owners, UX/UI teams, Google Analytics team, localization experts and global stakeholders to maintain and evolve Amgen's digital medical platforms in a regulated environment.

Roles & Responsibilities:

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Act as the primary technical expert and point of contact for all Salesforce development activities across Medical Information Websites Lead the implementation of new features and enhancements on Salesforce Experience Cloud, ensuring alignment with product roadmaps and user experience goals Own critical development items and work closely with the team to ensure continuity and timely resolution of high-priority items Maintain, monitor, and support production and non-production Salesforce environments Handle and coordinate all aspects of the release process using Copado, including pipeline configuration, code integration, version control, deployment planning, and post-release validation Use Copado's continuous integration and delivery capabilities to streamline deployments, maintain environment consistency, and ensure traceability Manage and coordinate all aspects of the release process, including code integration, sandbox refreshes, deployment planning, and post-release support Ensure timely and high-quality delivery of technical solutions, following Amgen's agile development processes and industry standard methodologies Maintain up-to-date technical documentation including design and build specifications, configuration logs, and deployment artifacts for audit and compliance purposes Perform code reviews to ensure adherence to security, scalability, accessibility, performance standards and compliance with Vera validation standards Collaborate with cybersecurity teams to implement security protocols, ensure platform security posture, respond to vulnerabilities and audit findings and alignment with Amgen's governance, security, and compliance frameworks Deploy and validate code in development and QA environments using Copado pipelines and automated testing workflows Support the maintenance of integrations between Salesforce and other platforms such as AWS, MuleSoft, and other third-party services. Provide technical mentorship to junior developers and contribute to knowledge-sharing sessions within the development team. Ensure platform compliance with GxP, GDPR, and other regulatory requirements specific to the pharmaceutical industry Drive the adoption of DevOps practices by supporting continuous integration, automated testing, and deployment pipelines Collaborate with multi-functional teams to solve, optimize, and continuously improve platform functionality Participate actively in PI Planning, Sprint Planning, and other SAFe Agile ceremonies to ensure full visibility and accountability across deliverables Uphold platform scalability, reusability, and future-readiness by recommending standard methodologies and reusable frameworks Ability to conduct the role in accordance to GxP and CSV regulations and requirements

What we expect of you

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We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

Master's degree and 2 to 4 years of Computer Science, IT or related field experience OR


Bachelor's degree and 5 to 6 years of Computer Science, IT or related field experience OR


Diploma and 7 to 9years of Computer Science, IT or related field experience

Preferred Qualifications:

Functional Skills:

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Must-Have Skills:

Advanced Salesforce development expertise including Apex, Visualforce, Lightning Web Components Hands-on technical experience in delivering digital projects in a fast-paced, multi-client environment, incl. full design-build project lifecycle of web projects Experience leading web & cloud technology systems: Salesforce Communities, AWS, Google Analytics, MuleSoft, etc Knowledgeable of web analytics, SEO principles and web design standard processes, code review, quality checks, and implementing best practices and compliance Proficient in developing and supporting solutions within regulated GxP and CSV-compliant computer systems, ensuring adherence to validation, audit, and documentation standards

Good-to-Have Skills:

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Experience with Salesforce DevOps Center or other DevOps pipelines Knowledge of AWS, MuleSoft, web services, and REST/SOAP APIs Familiarity with Jira, Confluence, and agile development tracking tools Knowledge of front-end technologies (HTML, CSS, JavaScript) Experience in the validation process for GxP-regulated systems, including understanding of system lifecycle and compliance requirements Experience working with geographically dispersed teams in a matrix environment Understanding of web accessibility and responsive design Experience operating in a regulated business environment and adhering to mandatory compliance requirements preferred Ability to work with a truly dynamic and team with varied strengths, with a "roll-up your sleeves" approach Pharmaceutical experience preferred

Professional Certifications:

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Salesforce Platform Developer I & II (must have) Salesforce Administrator or App Builder (preferred) SAFe Agile Certification (preferred)

Soft Skills:

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Effective collaboration in cross-functional and distributed teams Strong initiative and self-drive in a dynamic environment Excellent problem-solving and debugging skills Standout colleague with a collaborative attitude Experience working in Agile/Scrum teams Ability to collaborate with QA, compliance, validation, and security teams Ability to handle and prioritize numerous tasks effectively High attention to detail and commitment to quality Willingness to mentor junior developers and share best practices Adaptability to work in a fast-paced, evolving technical landscape

What you can expect of us

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As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.


In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

and make a lasting impact with the Amgen team.

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careers.amgen.com

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As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.


Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.