Job Description

Department:
IT / Supply Chain
Project Location(s):
Remote / Bangalore, Karnataka
Job Type:
Full Time

Senior Order Management & SCM Specialist-India (Remote)

Experience:

5-8 years

Location:

India (Late Evening & Night Shift - PST Coverage)

Engagement Type:

Non-Field

Role Overview

We are looking for a

Senior Order Management & Supply Chain Specialist

to lead and oversee end-to-end supply chain execution. This role requires

deep expertise in order lifecycle, PO management, rack manufacturing coordination, and contract manufacturing support

, while serving as a primary point of contact for

US-based teams and customers

during

PST hours

.

Key Responsibilities

Oversee

end-to-end order management

: validation, confirmation, issue resolution, and delivery tracking. Manage

complex PO lifecycle activities

including approval backend data, exception handling, and financial reconciliation. Provide leadership in

rack manufacturing lifecycle management

- forecast alignment, BOM validation, WIP tracking, quality outputs, and expedite handling. Lead

contract manufacturing order management

including STO closure, CM inventory health reporting, and dropship orders. Deliver executive-level reporting on

supply chain KPIs, open/closed POs, and resolution metrics

. Mentor and guide junior specialists to strengthen team capability. Act as a key liaison for

US teams and stakeholders

, ensuring proactive communication and alignment.

Skills & Qualifications

5-8 years of experience in

global supply chain operations, procurement, or order management

. Strong hands-on knowledge of

ERP systems (SAP or equivalent)

. Experience in

rack manufacturing and contract manufacturing processes

is a strong advantage. Proven ability to

manage escalations, resolve supply chain discrepancies, and lead reporting initiatives

. Excellent stakeholder management and communication skills across global teams. Strong leadership and mentoring ability. This is custom heading element