Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

-------------

We are seeking a talented and driven Order Management profile to join our team. The ideal candidate will be responsible for collecting, analysing, and interpreting complex data sets to drive informed business decisions. You will work closely & Directly with the Client & cross-functional teams to identify trends, patterns, and insights that will contribute to our company's growth.

In this role you will play a key role in:

Manage the entire order fulfilment process from order receipt to delivery Coordinate with suppliers and logistics partners to ensure timely delivery of goods. Proactively raise any concerns about missing shipment or delays to the relevant parties and follow escalation matrix Monitor and track shipments to ensure on-time delivery. Resolve any issues or discrepancies related to orders and shipments. Collaborate with the customer service team to address customer inquiries and concerns.

YOUR PROFILE

----------------

Minimum of 3 years of experience in order fulfilment or a similar role. Work experience with any ERP systems (SAP preferable) Strong understanding of Supply Chain process

WHAT YOU'LL LOVE ABOUT WORKING HERE

You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. We're committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini office campuses in India are green and run on 100% renewable electricity. We have installed Solar plants across India locations and 'Battery Energy Storage Solution' (BESS) in the Noida and Mumbai campuses. You will have chance to make a difference everyday. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.