Job Description

About the Role

We are looking for an experienced

Senior Operations Manager

to oversee and optimize the day-to-day business operations of our growing IT organization. This role will be responsible for

administration, HR operations, financial coordination, and process improvement

, ensuring smooth internal workflows and organizational efficiency.

You'll collaborate across teams, support leadership in planning and reporting, and help build a culture of operational excellence within the company.

Key Responsibilities

1. Administration & Facilities Management

Oversee daily administrative activities, including facility management, asset upkeep, and logistics coordination. Implement and monitor policies, processes, and best practices to ensure operational efficiency. Ensure compliance with company policies, safety standards, and statutory requirements. Manage vendor relationships, procurement, and service contracts to ensure timely delivery and cost optimization.

2. HR Operations & Employee Engagement

Manage HR processes including recruitment coordination, onboarding, attendance, and performance review support. Oversee employee engagement initiatives, training programs, and welfare activities. Maintain accurate HR documentation, employee records, and compliance-related paperwork. Support leadership in implementing people policies and creating a positive workplace culture.

3. Finance & Reporting

Handle day-to-day finance operations such as cash book management, vendor invoicing, and payment processing. Assist with budgeting, expense tracking, and preparing financial summaries for management. Collaborate with finance teams to ensure accurate and timely reporting of expenditures and forecasts. Identify opportunities for cost optimization and resource utilization.

4. Operations Planning & Process Improvement

Develop and refine operational processes to improve efficiency and reduce turnaround times. Monitor key performance indicators (KPIs) and prepare regular reports on business operations. Coordinate with cross-functional teams (Tech, Sales, HR, Admin) to ensure timely execution of organizational goals. Support leadership in executing strategic initiatives and tracking project progress.

5. Travel, Logistics & Vendor Coordination

Oversee travel arrangements, accommodation bookings, and event logistics for employees and clients. Negotiate with vendors for procurement, logistics, and facility services. Maintain proper documentation and cost tracking for all operational activities.

Qualifications & Skills

Bachelor's degree in Business Administration, HR, Finance, or related field (MBA preferred). 4-8 years of relevant experience in

operations, HR, administration, or finance

, preferably in an IT or startup environment. Strong organizational and multitasking abilities with attention to detail. Excellent communication, negotiation, and interpersonal skills. Proficiency in MS Office Suite (Excel, PowerPoint, Word); familiarity with project management or HR tools is a plus. Ability to work independently and handle confidential information responsibly.

Why Join Us

Be part of a fast-growing IT startup. Work directly with leadership and cross-functional teams. Opportunity to build and streamline company-wide processes from the ground up. A dynamic, collaborative, and growth-oriented environment.
Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,500,000.00 per year

Benefits:

Health insurance Paid time off Provident Fund
Work Location: In person