Infyni is a fast-growing EdTech platform offering live online courses across diverse domains. We are committed to delivering high-quality, affordable learning experiences led by industry experts. Join us in driving innovation and operational excellence in the education space.
Role Summary:
We are seeking an experienced
Senior Operations Manager
to lead
academic, backend, sales, and marketing operations
at Infyni. This cross-functional leadership role demands strong strategic oversight, team management, stakeholder coordination, and performance optimization across all departments.
Lead academic operations, from course development to delivery and student support.
Collaborate with instructors and the academic team to design and implement high-impact curricula.
Ensure academic quality, integrity, and process adherence.
Backend & Platform Operations
Manage backend teams (tech, support, admin) to ensure seamless platform functionality.
Optimize operational workflows, tech processes, and reporting systems.
Drive process improvements and tech-enabled efficiency.
Sales & Marketing Coordination
Oversee daily floor activity across sales and marketing teams.
Align lead generation, campaign execution, and conversion goals with strategic targets.
Track team performance and implement improvements based on data insights.
Stakeholder & Team Management
Serve as the main point of contact for internal and external stakeholders.
Build a collaborative culture across departments.
Manage performance reviews, staff development, and interdepartmental alignment.
Strategic Planning & Execution
Design and implement operational strategies to support scale and growth.
Monitor KPIs, handle budget planning, ensure regulatory compliance.
Motivate teams to achieve targets under operational pressure.
What We're Looking For:
8+ years of leadership experience in operations, preferably in EdTech.
Strong knowledge of academic operations, backend systems, and team management.
Excellent communication, analytical thinking, and stakeholder coordination.
Proficiency in CRM, LMS, ERP, or project management tools.
Based in or willing to relocate to Gurugram.
Why Join Us?
Competitive compensation: ?10 - ?12 LPA
Dynamic leadership role with full-floor visibility
Opportunity to shape the future of online education
Fast-paced, collaborative, and growth-oriented environment
Apply now to lead operations at Infyni and be a key driver of impact in the EdTech revolution!
Job Types: Full-time, Permanent
Pay: ?950,000.00 - ?1,200,000.00 per year
Benefits:
Flexible schedule
Health insurance
Leave encashment
Provident Fund
Ability to commute/relocate:
Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Location:
Gurugram, Haryana (Required)
Willingness to travel:
100% (Required)
Work Location: In person
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