Job Description

The Role Responsibilities

Job Role

• To drive and manage the business requirements for the TLM reconciliation solution.
• Analysing requirements to cover the end to end business processes and workflows.
• Business Configuration - business rather than technical configuration of the TLM solution.
• Working closely with Project Manager, Stakeholders, Country Champions and Subject Matter experts to deliver the system functionality.
• Provide Go Live and Post Go Live Support.
• Establishing business rules and events - escalation, prioritization, etc.
• Both on a BAU and project basis.
• Product expert - becoming an expert in the business functionality offered by the solution(s).
• Understand the end to end impact due to the change / enhancement proposed.
• Prepare Business Requirement Document (BRD) wherever applicable and review Functional Specification (FS) for sign off.
• Ensure that the Ops team understand the change and provide training if required.
• Ensure preparing of test cases for User Acceptance Test (UAT) in consultation with Operations and co-ordinate with them to process the cases
• Co-ordinate between system support / project manager and Ops to ensure that all the stakeholders are aware on the change / impact (if any).
• Support process migrations to Ops and ensure relevant documentations are completed within the timelines.
• Prepare go-live test pack and participate in User Verification Testing (UVT) along with Ops teams on implementation date.
• Coordinate with Ops teams on sign-off for UAT and UVT.
• Familiarize with Group Operational Risk, Group Money Laundering Prevention and other Policy and Procedures to the extent applicable.
• Uphold the values of the Group and Company at all times.
• Comply with all applicable rules / regulations and Company and Group Policies.
• Assist in Department and Group related projects.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Key Stakeholders

• All stakeholders in country and operations related to reconciliation, Network Management and Technology Support

Our Ideal Candidate

• Graduation in any discipline.
• Extensive TLM system and workflow knowledge essential.
• Working knowledge of reconciliations performed for the group.
• An analytical, risk-based approach with good communication skills and team ethic required, though should be able to work autonomously when required.
• Knowledge of MS suite of applications required, preferably at Intermediate level.

Role Specific Technical Competencies

• TLM application
• Reconciliation
• Business analyst

\xc2\xadAbout Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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