Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward \xe2\x80\x93 always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role
Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure \xe2\x80\x93 good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally \xe2\x80\x9cfiguring it out.\xe2\x80\x9d This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn\xe2\x80\x99t specific to any one platform, so you\xe2\x80\x99ll need a good feel for all of them. And because of this, you\xe2\x80\x99ll experience variety and growth at Kyndryl that you won\xe2\x80\x99t find anywhere else.

You\xe2\x80\x99ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges \xe2\x80\x93 in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That\xe2\x80\x99s the kind of impact you can have!

This is a project-based role where you\xe2\x80\x99ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you\xe2\x80\x99ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won\xe2\x80\x99t be an issue.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you\xe2\x80\x99ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Network security will be responsible for leading a team with a special focus on Network Security & Data center network This will include the Build and Run functions i.e., build the solution and then run the solution through its life/contract, you will work closely with the Hosting solutions infrastructure management engineering Tribe.
The Engineering Tribe will be responsible for \xe2\x80\x98RUN delivery\xe2\x80\x99 for all existing and new customer solutions in EU and Commercial environments and the team will be \xe2\x80\x98self-supporting\xe2\x80\x99 in being able to operationally support the platforms and tools that enable the teams to deliver these customers services.
The Team Leader will work closely with the Project Manager, Technical project manager, for Enhancement and on-boarding of new capability and customers networks i.e., Platforms, Products and SMI tooling into RUN.
You will also be involved in deploying, configuring, troubleshooting and operational maintenance of large-scale Hosting Data center which includes Router, Switch, Load balancers, proxies, IDS/IPS and Firewall deployments to address client business requirements. You are expected to work on Networking and Network security products or solutions based on any vendor hardware with little or minimum support from superiors.
Ability to work in teams and provides guidance to team members giving technical support for customers during software and hardware upgrades. At times, must be able to lead the support and solution delivery in the area of expertise.
You will have the opportunity to apply your analytical skills and technical knowledge to tackle product and network problems of moderate-high complexity.


Who You Are
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Responsibilities
The primary function of this role is to provide technology leadership on Managed Network Security Services solutions and primarily apply technical skills in client billable services supporting service products by using assets and reference architectures and will have expertise in one or more implementation and customization of Managed Network Security Services solutions that support the business requirements of the client with LAN and/or WAN network security solutions - including Firewall security, virtual private network, and network access control.
Ability to understand and align to the changing business needs. Ability to think and act on outstanding ways in solving customer\xe2\x80\x99s technology challenges and help achieve their business outcomes. Ability to work as the technical specialist for troubleshooting and as a member of technical team in key engagements.

Should be Well versed in Network Data / Security Domains and Data Center. Manage Incidents and projects to be distributed among appropriate team/team members. Ability to grasp complex issues to arrive at optimal solutions. Strong ethics and integrity Performs capacity planning on a regular basis to identify bottlenecks and mitigate such risks through working with Manager. Guides the team members in resolving critical and complex issues. Review and Approve Change Requests with proper impact assessment. Monitor Change management processes through Service desk tool like SNOW & Remedy. Re-establishing Affected Services through workarounds/Problem fixing. Root cause analysis on reported Network Incidents. Analyzing and training the team on the various technical topics based on the gaps found in the team. Focus and work on service improvement plans which would help build an efficient process. Troubleshoot/Diagnose network issues escalated from the L1/L2/L3 engineers and driving satisfactory resolution of the issues. Ensure consistent customer satisfaction. Will work with critical customer accounts and handle escalation requests. Contributes to the process of capturing, developing, sharing, and effectively using organizational knowledge and lead knowledge management in Security Services. Participates and works enthusiastically to drive continuous improvement as a key practice.
Required Technical and Professional Experience
Strong knowledge in Data center Switching and storage technologies. In-depth knowledge and practical understanding of Networking concepts OSI, TCP and IP related L3 protocols (DNS, DHCP, IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP). In-depth understanding of operational and troubleshooting knowledge on SWITCHING Technologies like STP, RSTP, VTP, VSS, vPC, vDC , MSTP, LACP, VLAN, IPv4, IPv6,VXLAN, VTP-8021.Q etc Knowledge of Cisco switching Platforms Nexus 2K,3K,7K, Nexus 9k, Nexus 6k, Nexus 5k, Nexus 3K. In-depth working knowledge and troubleshooting of IP routing and network protocols (OSPF, BGP, EIGRP, RIP, spanning tree, multicast etc.) Proven experience with data networks including physical layer infrastructure, servers, LAN/WAN hardware, software, data transmission facilities and interconnecting devices. Ability to understand and troubleshoot various network problems using utilities like nslookup, traceroute, ping, net stat and packet sniffers like wire shark, tcp dump etc. Solid understanding and troubleshooting skills in Firepower devices, ASA & checkpoint Firewalls, IPsec VPN & SSL VPN technologies, Clustering and High Availability (HA) concepts. In-depth working knowledge and troubleshooting of F5 Loadbalancer modules like LTM,GTM,DNS,APM,ASM & AFM. Good Practical experience in understating and troubleshooting Network Security and related technologies, Firewalls, access and perimeter control, vulnerability management and intrusion detection. Should have a strong knowledge on various attacks like SYN flood, Replay attacks etc and the mitigation techniques. Ten plus (10+) years industry experience in networking and network security environment.
Organizational Impact:

• Ability to collaboratively work with seniors, peers and juniors to drive growth in the learning and development space across a team.
• Ability to conduct technical sessions, presenting at key internal and external events, in selected areas of technical/ professional expertise.
• Ability to understand ambiguity while working with new technologies and embracing disruptive change through self-drive, motivation and belief.
• Very good communication skills, both verbal and written. Ability to present clarity in communication with a good handle in technical vocabulary.
• Ability to work in cross-functional teams contributing effectively for collective successes.

Preferred Technical and Professional Experienc

• • We are looking for few senior Network Security engineer with 7-12 years\xe2\x80\x99 experience and expert level skill set on following technologies.
  • CISCO Switches IOS/NXOS
  • Firepower, ASA, Palo Alto, Check Point,
  • F5 (GTM/LTM)
  • Broadcom Proxy Solution
  • Fortinet
  • Network Virtualization NSX-T
  • Candidates must have technical leadership capability during a major incident triage.

Must have good communication and customer facing skills.

Must have experience managing large scale data center hosting operations.


Being You
Diversity is a whole lot more than what we look like or where we come from, it\xe2\x80\x99s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we\xe2\x80\x99re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you \xe2\x80\x93 and everyone next to you \xe2\x80\x93 the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That\xe2\x80\x99s the Kyndryl Way.

What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter \xe2\x80\x93 wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked \xe2\x80\x98How Did You Hear About Us\xe2\x80\x99 during the application process, select \xe2\x80\x98Employee Referral\xe2\x80\x99 and enter your contact\'s Kyndryl email address.