Job Description

Responsibilities

Administer, configure, and maintain the NetSuite OneWorld platform to support key business processes, including order-to-cash, billing, revenue recognition, and customer relationship management. Manage user accounts, roles, permissions, and workflows to ensure proper access controls and system security. Lead or participate in NetSuite upgrade projects, new module implementations, and integration initiatives with other business systems (e.g., Salesforce, payment gateways, subscription management platforms) and build, maintain, and improve integrations. Develop, configure, and maintain dashboards, saved searches, custom reports, workflows, and custom forms and fields to automate business processes, provide operational insights and tailor the platform to business needs. Collaborate with cross functional teams including finance, accounting, operations to identify process improvement opportunities and implement NetSuite solutions that drive efficiency and accuracy. Stay current with NetSuite releases, industry trends, and best practices relevant to the software subscription business model. Provide training and support to end-users, ensuring best practices and adoption of new features and processes. Establish and maintain standards and tools for requirements gathering and end user documentation to facilitate future systems development and implementation projects and initiatives. Ensure compliance with internal controls, SOX requirements, and audit standards.

Basic Requirements

Bachelor's degree in Information Systems, Business Administration, Accounting, or a related field. 7+ years of hands-on NetSuite Administration, preferably in a SaaS or subscription-based business environment. Certified NetSuite administrator. Experience with scripting and integration technologies including Restlets, OAuth2.0. Strong understanding of NetSuite modules such as Financials, Advanced Revenue Management, Order Management, and SuiteBilling. Experience in SOX-compliant environments and understanding of internal control frameworks. Analytical and problem-solving skills with keen attention to detail. Excellent communication skills and ability to collaborate cross-functionally.

Preferred Requirements

Experience with SuiteProjects, SuiteScript, SuiteFlow, SuiteAnalytics, and NetSuite integrations is a plus. Familiarity with Boomi, Salesforce, and JSON/XML-based integrations. Knowledge with multi-entity, multi-currency setups in NetSuite. Experience in Warehouse and Distribution Integrations. Strong understanding of SQL, relational data structures, reporting schemas, data transformations. * Ability to see the "big picture" of business needs and how they relate to database structure.