Senior Mobile Support Specialist

Year    TS, IN, India

Job Description

About the Role:



Grade Level (for internal use):

10

S&P Global - Corporate



About the Role :

Senior Mobile Support Specialist



The Team :

Become a part of a global team manages Mobile devices and global telcos billing and data contracts to provide user better mobile device procurement experience, device management to balance between user productivity and security.



Responsibilities and Impact :



Mobile Contracts:

Oversee and manage mobile contracts, ensuring compliance and cost-effectiveness.



Vendor Management:

Collaborate with vendors to procure mobile devices and services, ensuring timely delivery and quality.



Stakeholder Management:

Engage with internal and external stakeholders to gather requirements, provide updates, and ensure alignment with project goals.



Project Management:

Lead and manage mobile-related initiatives from inception to completion, ensuring timely delivery and adherence to budget and quality standards.



Mobile Device Management:

Implement and manage mobile device management (MDM) solutions using Microsoft Intune and JAMF.



Security:

Ensure the security and compliance of mobile devices and applications in accordance with company policies and industry standards.



Technical Support:

Provide technical support and troubleshooting for mobile devices and applications.



What We're Looking For:

Basic Required Qualifications :



Education:

Bachelor's degree



Experience:

Minimum 8+ years of experience in contract management, stakeholder management, project management, vendor management



Project Management:

Strong project management skills with experience in leading mobile-related projects.



Communication:

Excellent communication and interpersonal skills, with the ability to effectively manage stakeholders and vendors.



Problem-Solving:

Strong analytical and problem-solving skills.



Technical Skills:

Experience or willingness to learn Microsoft Intune mobile device management



What's In It For You?



Our Purpose:



Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.



Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.



Our People:



We're more than 35,000 strong worldwide--so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.



From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.



Our Values:



Integrity, Discovery, Partnership



At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.



Benefits:



We take care of you, so you can take care of business. We care about our people. That's why we provide everything you--and your career--need to thrive at S&P Global.



Our benefits include:



Health & Wellness:

Health care coverage designed for the mind and body.



Flexible Downtime:

Generous time off helps keep you energized for your time on.



Continuous Learning:

Access a wealth of resources to grow your career and learn valuable new skills.



Invest in Your Future:

Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.



Family Friendly Perks:

It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.



Beyond the Basics:

From retail discounts to referral incentive awards--small perks can make a big difference.

For more information on benefits by country visit:

https://spgbenefits.com/benefit-summaries



Global Hiring and Opportunity at S&P Global:



At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

-----------------------------------------------------------



Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.



If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.



US Candidates Only:

The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf



----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group)



Job ID:

313612

Posted On:

2025-05-31

Location:

Hyderabad, Telangana, India

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Job Detail

  • Job Id
    JD3741413
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TS, IN, India
  • Education
    Not mentioned
  • Experience
    Year