Job Description

Job Requirements
Role/ Job Title: Middleware Engineering Lead
Business: New Age
Function/ Department: Information technology
Place of Work: Mumbai
Job Purpose:
'To make all applications and platforms aligned with network design, to solve defects and own application maintenance, prepare for large scale deployments. Also, the role holder is expected to support relevant stakeholders for RCA and system level improvements.
Roles & Responsibilities:
'Develop and maintain automation to install/deploy Middleware technology and systems.

• Leverage CI/CD Pipelines to integrate automation processes for fast, reliable and consistent deployments.

• Review public cloud product deployments for utilization and ongoing cost efficiency.

• Assess and promote opportunities to leverage Public Cloud where appropriate.

• Assess and promote opportunities to leverage containerization where appropriate.

• Collaborate closely with platform engineering teams to ensure proposed solutions meet the criteria for availability, performance, resiliency, security and operational efficiency.

• Document and maintain Level 1, 2, 3 support responsibilities.

• Identify and document repeatable issues across SDLC lifecycle and implement solutions to resolve completely.

• Plan, install and test new Middleware software releases or upgrades.

• Assist developers as appropriate to troubleshoot application related issues following infrastructure change or upgrade.

• Facilitate automation as an enabler for self-services supporting infrastructure and development teams.

• Create, update, and maintain documentation for Standard Operating Procedures & Policies as required for Middleware technology.

• Support and facilitate incident and problem management as required to maintain a stable operational environment.

• Collaborate and assist other infrastructure teams and development staff with application analysis, monitoring, tuning, and troubleshooting during and after a code release.

• Adhere to change management policies and procedures.

• Assess, evaluate and recommend opportunities for efficiencies to enhance productivity and reduce cost.

• Drive adoption of our services across infrastructure and development teams.

• Establish feedback loop ensuring consumption aligns with stated objectives.

Key Success Metrics:
'- Deliver & effectively track all the deliverables
- Closure of open items

Skills Required