Job Description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Functional Experience :

• Mandatory - Reviewing FINRA Consolidated Audit Trail (CAT) submissions for various rules and advise clients for repair and resubmission.
• Experience in capital markets operations or compliance surveillance or control with derivatives, foreign exchange and securities

Key responsibilities:

• Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation
• Analyze and fix the environmental issues proactively by addressing the client queries by providing the required details on time
• Prioritizing Defects with development and getting them scheduled appropriately
• Proven financial services experience, Regulator Reporting but definitely in Capital Markets.
• Manage and resolve critical incidents, ensuring minimal downtime and high customer satisfaction.
• Continuously improve support processes, tools, and practices to enhance efficiency and effectiveness.
• Collaborate with development, QA, and product teams to address escalated issues and contribute to application enhancements.
• Experience in working both independently and in a team-oriented, collaborative environment is essential.
• Strong oral and written communication and interpersonal skills are required as this role demands interacting with multiple locations and stakeholders
• Strong interpersonal and client-facing skills.
• Pro-active, highly motivated, and a strong team player
• Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
• Rotational Shift across all global time zones(APAC, EMEA & AMER).

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company--and ultimately a community--that recognizes and celebrates everyone's unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Skills Required