Job Description

Job Title:

Senior Medical Sales Representative cum Center Manager

Location:

Patna, Bihar

Job Type:

Full-Time | In-Person

Salary Range:

?30,000 - ?40,000 per month

Preferred Candidate:

Female Only

Reporting To:

Zonal Business Head / Corporate Office

Position Overview

We are seeking a dynamic and driven

Senior Medical Sales Representative cum Center Manager

to oversee the operations, sales, and business growth of our wellness and aesthetic center in Patna. The ideal candidate will have a

strong background in medical or wellness sales

, proven leadership capabilities, and hands-on experience in running daily operations of a wellness/clinic setup.

This is a dual-role position focused on

achieving sales targets

,

driving client acquisition & retention

, and

ensuring operational excellence

through effective leadership and service delivery.

Key Responsibilities1. Business Development & Sales Management

Drive

new business acquisition

by identifying, targeting, and converting potential clients (walk-ins, referrals, corporates, doctors, HNIs). Design, develop, and execute

strategic sales plans

aligned with center goals. Achieve and exceed monthly revenue and footfall targets. Collaborate with doctors, therapists, dieticians, and front desk to upsell wellness & aesthetic packages. Build and maintain strong

customer relationships

for repeat and referral business. Handle

corporate tie-ups

, wellness camps, B2B partnerships, and D2D activities for lead generation. Track sales KPIs: enquiry conversion ratio, lead closure, USR percentage, and overall profitability.

2. Center Operations & Client Experience

Be the

single point of accountability

for the entire center's operations. Oversee smooth

client flow

, appointment management, and

service delivery

. Ensure adherence to all SOPs in slimming, aesthetics, beauty, and wellness services. Monitor

client progress

, including medical contraindications, therapy results, and feedback implementation. Lead

CRM initiatives

, follow-up on lapsed and zero-session clients, and ensure their conversion. Ensure all client documentation, KYC, consent forms, and case papers are updated in the system.

3. Team Leadership & Training

Manage and mentor a team of

dieticians, therapists, beauty consultants, doctors, front office

, and support staff. Ensure

daily briefing and weekly performance reviews

for the team. Identify and escalate

training needs

(technical/refresher/soft skills) to the corporate training team. Maintain

a motivated team culture

, timely recruitments, and ensure

low attrition

. Groom the next line of leadership (Assistant Center Head / Team Leads).

4. Administration & Compliance

Supervise

inventory control

, product consumption, stock ordering and ensure FIFO is followed. Maintain hygiene standards and ensure periodic audits of all appliances, machines, and rooms. Adhere to

regulatory compliance

, including ESIC, PF, statutory filings, and HR documentation. Maintain cash handling protocol, tallying register vs. physical cash, and report discrepancies. Ensure staff duty rosters, leave management, and holiday schedules are properly documented.

5. Marketing & Brand Promotion

Plan and execute

local marketing initiatives

, promotional events, health camps, and digital activities. Promote

seasonal packages

, value-added services, and upselling programs. Coordinate with the corporate marketing team for ATL/BTL campaigns and provide market feedback. Promote D2D outreach, family card programs, and festive offers.

6. Reporting & Documentation

Maintain daily/weekly/monthly reports on: Sales vs. Target performance Client attendance and session utilization Revenue per department (Slimming, Aesthetics, Beauty) Inventory, CRM follow-ups, client grievances & resolution Share timely updates with Zonal Head & Corporate teams via dashboards and MIS.

Required Skills & Experience

Graduate in Science/Pharmacy/Healthcare Management or any related field (MBA preferred).

4-7 years of relevant experience

in

medical sales

,

wellness/aesthetic/healthcare center management

. Strong knowledge of slimming, aesthetics, dermatology, and wellness treatments preferred. Strong communication and client handling skills (English and Hindi fluency a must). Experience working with CRM systems, sales funnels, and lead management tools. Proficiency in MS Office and medical software platforms. Ability to lead a team, handle pressure, and multitask with a problem-solving attitude.

Benefits

Fixed Salary: ?30,000 - ?50,000/month based on experience and performance.

Incentives & Performance Bonuses

Paid Sick Leave Training & Development by Corporate Training Team Career growth opportunities within the company

Work Schedule

Day shift / Morning & Evening shift (as per rotation) 6 days a week | One rotational off Availability on weekends and peak festive periods required

Location Requirement

Patna, Bihar

- Candidates must be based in Patna or be willing to relocate before the joining date. Local language proficiency is a plus.

If you are a self-driven individual with strong medical sales acumen and a passion for wellness and operations, we invite you to apply and become a part of a growing and dynamic brand.

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?40,000.00 per month

Benefits:

Health insurance Life insurance Paid sick time Provident Fund
Schedule:

Day shift
Experience:

Sales: 2 years (Required) Inside sales: 1 year (Required)
Work Location: In person