Job Description

ABOUT OUR FLEET IT TEAM
The Fleet IT team:

• Supports reliable and efficient IT operations for ~70 HL-managed vessels
• Manages IT platforms, applications, networks, and OT systems onboard
• Handles system optimization, compliance, cybersecurity
• Collaborates across Gdansk, Hamburg, and Chennai
• Drives continuous improvement and digital transformation for maritime IT

THE ROLE - SENIOR MARITIME IT SPECIALIST
Responsible for ensuring the stability, security, and efficiency of IT systems onboard vessels through:

• Level 3 support
• Advanced infrastructure and hardware management
• Specialized maritime IT solution expertise
• Driving IT projects for onshore and offshore optimization

YOUR RESPONSIBILITIES
IT Infrastructure Management

• Manage/configure/troubleshoot vessel IT hardware and infrastructure:

• Microsoft Server 2019 and related services
• Server hardware
• Virtualization (Hyper-V)
• Network (switching, routing, NATing, VLANs, firewall)
• Backup/restore solutions
• Active Directory, CMDB, application systems
• Workstations, printers, peripherals

Backup and Restore Management

• Ensure robust backup systems with regular testing
• Define and implement disaster recovery best practices

Process Optimization & Security Compliance

• System patching for servers/endpoints
• Ensure compliance with policies and maritime IT regulations
• Monitor and enhance operational reliability and efficiency
• Improve security and usability of IT services

Product Ownership

• Act as IT product specialist for assigned hardware/software
• Ensure full lifecycle performance, availability, and security

L3 Support & Collaboration

• Provide Level 3 support
• Collaborate with L1/L2 teams in Gdansk, Hamburg, and Chennai

Onsite Maintenance & Support

• Travel to vessels as needed for maintenance and upgrades
• Minimize disruption to vessel operations

WHAT WE ARE LOOKING FOR
Experience (9 to 12 years):

• Strong IT background (maritime industry experience is a plus)
• Experience managing Windows platforms, Active Directory, patching

Technical Skills:

• Proficient in hardware, networks, and peripherals
• Advanced networking (VLANs, routing, NATing, switching, firewall)
• Strong grasp of Windows Server, Hyper-V

Educational Background:

• University degree in IT or equivalent qualification

Certifications:

• Microsoft Certified (server-related), Cisco CCNA or similar (preferred)

Competencies:

• Problem-solving and analytical mindset
• Ability to multitask and manage priorities
• Fluent in English, excellent communication
• Team player and collaborator

WHAT WE OFFER

• Competitive salary
• Health insurance (self & family)
• Term & life insurance
• OPD benefits
• EDLI scheme
• Learning & development via HL Academy
• Flexible WFH options
• Leave Travel Allowance
• Variable performance bonus
• Recreation facilities
• Privilege, casual, and sick leaves