Job Description

Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking an experienced Analytics Product Manager to lead the design, delivery, and governance of VOIS Data Analytics solutions. This role bridges business needs with technology teams, ensuring successful implementation of analytics capabilities that drive operational efficiency and strategic decision-making. You will work closely with stakeholders to shape analytical opportunities, develop roadmaps, and enable continuous improvement through advanced data analytics and process mining.
What you will do

• Consult on end-to-end Data Analytics initiatives across multiple operations.
• Establish and support Data Analytics governance models, including KPI frameworks and dashboards.
• Conduct deep-dive process mining analysis to identify inefficiencies and improvement opportunities.
• Design and implement ETL processes for data identification, extraction, and transformation.
• Recommend optimal methods for connecting Data Analytics tools to IT systems.
• Create process monitoring dashboards aligned with business objectives.
• Analyse findings, draw actionable conclusions, and provide strategic recommendations.
• Advise on capability development and technology strategy for Data Analytics.
• Collaborate with IT product teams to deliver solutions aligned with organisational goals.

Who you are

• Minimum 2 years of hands-on experience with Process Mining tools (e.g., Celonis, UiPath Process Mining, QPR).
• At least 2 years of experience in data analytics solution design or development.
• Strong stakeholder management, communication, and facilitation skills.
• 5+ years of experience in data analysis and visualisation.
• Familiarity with Google Cloud Platform and enterprise suites (SAP, Oracle) is highly desirable.
• Proficient in SQL and Python (minimum 2 years of hands-on experience).
• Relevant qualifications in analytics and data management.
• Ability to work in a complex environment and influence high-level stakeholders.

Not a Perfect Fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you

• Opportunity to shape the technology agenda for a global organisation.
• Exposure to cutting-edge analytics tools and cloud technologies.
• Collaborative work environment with global stakeholders.
• Career growth through involvement in strategic projects and innovation initiatives.

What skills you will learn

• Advanced process mining and data analytics techniques.
• Designing and implementing governance frameworks for analytics.
• Building scalable data integration solutions on cloud platforms.
• Strategic thinking and stakeholder engagement in a global context.

VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required