Job Description

: Position Title/Name: Senior Manager Level / Band: C2 Complexity Blended - F&A 3 Location/ Country Noida CEF Score ____TBD__________________________________ No. of Expected FTEs ____ 1 ________________ Vertical / Domain __F&A - O2C/AR/Billing/Collection Education / Certification B.Com, M.Com Graduate with excellent excel skills Shift Hours / Working Days ______ 5 PM - 3 AM IST _/5 Days a Week________ Passport / Visa Requirement __ Good to Have __________________ Job Information: FULL-TIME PART-TIME 40 HOURS PER WEEK (Wherever required) Language Preference (If Any): English For US Employees Only EXEMPT NONEXEMPT Skill Set / Job Spec Brief : Excellent understanding of Insurance Finance and Accounting (Preferably Personal & Commercial Line) - Working knowledge of Cash Application, Collection, Billing, Reconciliation. (any 2 of them would work) Understanding of Premium, Broker and Agency business Should be able to manage a team and coach them continuously to achieve business goal. To ensure complete operations management for end to end and handle any escalation w.r.t. any operational issue along with performing against all SLAs. To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements and interact with a client on a day-to-day basis responding to their requirements at a short notice by re-aligning priorities. Provide coaching and feedback to team members to enable them to improve their performance. Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency. Competencies Required: Working knowledge of Cash Application, Collection, Billing, Reconciliation. (any 2 of them would work) Responsible for Broker Relationship Management and dealing with underwriters, brokers, customers and answering any query they might have related to payments, commission or debt related. Ensure to manage OPS delivery with process SLA's and client VOC. Excellent Communication Skills (Verbal and Written) Good working knowledge of complete MS Office suite (MS Word, MS Excel, Outlook) Assist management in the decision-making process by preparing budgets and financial forecasts Skill Requirements: Qualifications: B. Com pass or B. Com Hons /M.com graduate/Any Finance Graduate Minimum 11 -15 years of experience in Accounts receivable/Finance and Accounting Minimum 7+ years of Team management experience