Job Description

Senior ManagerEXL/SM/1483390


Digital InsuranceNoida
Posted On
17 Sep 2025
End Date
01 Nov 2025
Required Experience
8 - 12 Years



Basic Section
Number Of Positions


1


Band


C2


Band Name


Senior Manager


Cost Code


-


Campus/Non Campus


NON CAMPUS


Employment Type


Permanent


Requisition Type


New


Max CTC


2500000.0000 - 3500000.0000


Complexity Level


Not Applicable


Work Type


Hybrid - Working Partly From Home And Partly From Office


Organisational
Group


EXL Digital


Sub Group


Insurance


Organization


Digital Insurance


LOB


Digital Consulting & Implementation


SBU


Project & Delivery Management


Country


India


City


Noida


Center


Noida - Centre 59




Skills
Skill


PROJECT MANAGEMENT


Minimum Qualification


MBA


Certification


No data available



Qualifications



Proven experience in leading organizational change management for enterprise-level transformations



Bachelors or Masters degree in highly related field or equivalent experience in organizational transformation or change management



Significant experience with organizational change management frameworks, methodologies, and best practices



Excellent people leadership skills and proven experience in leading others



Project management experience with good attention to detail, organizational skills, and experience managing multiple high visibility projects



Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights



Experience in identifying and mitigating program-level risks



Ability to think strategically as well as deploy detailed tactical, results-driven implementation plans



Ability to work collaboratively in a team environment and manage multiple priorities



Proficiency in technology implementations and tools



Ability to manage multiple projects simultaneously, build effective relationships with stakeholders and partners, and consult with leaders across an enterprise



Responsibilities


The senior manager or Assistant Vice President of Organizational Change Management (OCM) will have responsibility to lead Change Management teams for client facing work



This lead will shape the change management strategy, and be responsible for successful adoption across client portfolios of new processes, tools and behaviors



This role will set the OCM strategy, be responsible for interfacing with executives and key business partners, deploying best in class engagement, communications, training, readiness and adoption measurement approaches



This role will closely partner with transformation executives, business leaders, technology partners and program management to ensure the successful adoption of EXL solutions



Directing and leading program-wide and executive, community of practice and change champion engagement activities both internal and external



Ensuring implementation of the latest in OCM best practices, tools and stakeholder engagement inside and outside of EXL



Managing the success of OCM efforts, data reporting, and integration of other EXL solutions and business unit specific OCM efforts



Direct leader for a team of OCM analysts who are leading OCM efforts



Fostering a culture of ongoing feedback, recognition, and employee development



Enabling a culture of empowerment while ensuring close coordination across the complex organizational structures



Foreseeing and managing risks and issues for internal and external OCM implementations



Ensures successful support and adoption of product launches across the full lifecycle initiatives



Organizational change management elements include: human-centered design OCM approaches, communications, learning, sponsorship, advocacy networks, readiness assessments, adoption metrics, go-live support model, transition activities and tie-in to culture changes



Excellent consultation, communication, and organizational change management strategy competencies as well as demonstrate project management skills, with a focus on business impact and solving complex problems



Workflow
Workflow Type


Digital Solution Center