Job Description

Position
Senior Manager- Governance
Function
Operations -
Department
Operations
Band
4A
Reporting to
Head -Governance
Team size (D/I)
D: 2
KEY RESPONSIBILITIES
Core responsibilities

• Understanding the regulatory requirements regarding Policy Issuance
• Managing Governance related project and driving the closure
• Publishing monthly Dashboards to the respective stakeholders
• Highlighting the outages and sharing the data post careful assessment and validation with internal audit teams/Policy Issuance team
• Working in coordination with the Policy Issuance / production managers to improve the overall accuracy in decision making
• Preparing and conducting monthly training/meetings updating activities under Governance framework
• Assessment and evaluation in end to end closure of cases highlighted under Governance framework (Audit, Quality check etc)
• Conduct trainings/case clinics /mentoring basis above observations and findings
• Support in internal & external audit activities such as Internal Assurance audit , Legal and compliance ,IRDAI audit & statutory

Build strong risk management practices within Underwriting and Policy Issuance

• Develop risk selection guidelines to protect MLI's benefits and ensure effective mortality experience management.

People Management-

• Coach and build in-house underwriting/ Policy Issuance capability through a professional and engaged team.
• Conduct performance reviews

Measures of Success-

• Adherence to all regulatory and compliance guidelines
• Timely closure of audit observations and outages shared under Governance framework
• End to end closure on cases assessed under quality check
• Sharing regular case studies and conducting trainings for improvising the quality check score
• Monthly dashboards
• Solution based action plans
• Regular rhythm on touch base with Policy Issuance /underwriting productions managers
• Successful collaboration with stakeholders
• Closure of critical projects assigned and ensure closure

OTHER RESPONSIBILITIES:

• Ensure acceptable audit & compliance ratings
• Contribute to creating a happy workplace
• Experience of handling team

Key Relationships -

• Internal: Internal Audit , AI works team , Internal Assurance , UW , URMU and IT team

Key personal competencies required-

• Logical thinking and strong people management skills .
• Creativity with ability to come up with imaginative and innovative solutions to business needs.
• Strong communication skills (both oral and written) with ability to express ideas clearly and persuasively.
• Customer focus.
• Ability to work together with all stakeholders.

Qualification and experience-
Essential-

• Post Graduate preferably in Insurance, Medicine or Pharmacy
• Good technical knowledge of Life and Health
• At least 10-12 years of related experience; Experience in Risk management is a must.

Desired-

• Experience in project handling
• Six sigma certified
• Should be well versed with MS office, Excellent business writing skills and good ability to make effective presentations.

Position
Senior Manager- Governance
Function
Operations -
Department
Operations
Band
4A
Reporting to
Head -Governance
Team size (D/I)
D: 2
KEY RESPONSIBILITIES
Core responsibilities

• Understanding the regulatory requirements regarding Policy Issuance
• Managing Governance related project and driving the closure
• Publishing monthly Dashboards to the respective stakeholders
• Highlighting the outages and sharing the data post careful assessment and validation with internal audit teams/Policy Issuance team
• Working in coordination with the Policy Issuance / production managers to improve the overall accuracy in decision making
• Preparing and conducting monthly training/meetings updating activities under Governance framework
• Assessment and evaluation in end to end closure of cases highlighted under Governance framework (Audit, Quality check etc)
• Conduct trainings/case clinics /mentoring basis above observations and findings
• Support in internal & external audit activities such as Internal Assurance audit , Legal and compliance ,IRDAI audit & statutory

Build strong risk management practices within Underwriting and Policy Issuance

• Develop risk selection guidelines to protect MLI's benefits and ensure effective mortality experience management.

People Management-

• Coach and build in-house underwriting/ Policy Issuance capability through a professional and engaged team.
• Conduct performance reviews

Measures of Success-

• Adherence to all regulatory and compliance guidelines
• Timely closure of audit observations and outages shared under Governance framework
• End to end closure on cases assessed under quality check
• Sharing regular case studies and conducting trainings for improvising the quality check score
• Monthly dashboards
• Solution based action plans
• Regular rhythm on touch base with Policy Issuance /underwriting productions managers
• Successful collaboration with stakeholders
• Closure of critical projects assigned and ensure closure

OTHER RESPONSIBILITIES:

• Ensure acceptable audit & compliance ratings
• Contribute to creating a happy workplace
• Experience of handling team

Key Relationships -

• Internal: Internal Audit , AI works team , Internal Assurance , UW , URMU and IT team

Key personal competencies required-

• Logical thinking and strong people management skills .
• Creativity with ability to come up with imaginative and innovative solutions to business needs.
• Strong communication skills (both oral and written) with ability to express ideas clearly and persuasively.
• Customer focus.
• Ability to work together with all stakeholders.

Qualification and experience-
Essential-

• Post Graduate preferably in Insurance, Medicine or Pharmacy
• Good technical knowledge of Life and Health
• At least 10-12 years of related experience; Experience in Risk management is a must.

Desired-

• Experience in project handling
• Six sigma certified
• Should be well versed with MS office, Excellent business writing skills and good ability to make effective presentations.