Job Description

Senior Manager, Solution Engineering- Pune, India
Are you ready to join a team in a global company? Are you an innovative person who is passionate about software engineering? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Senior Manager, Solution Engineering.
Western Union powers your pursuit.
As Senior Manager, you will be Technology leader to Anchor (Single Point of Contact) and lead multiple teams in Payments Platforms with strong emphasis on collaboration with business and technology stakeholders spread across the globe. You will be responsible for setting strategic directions and ongoing operation and oversight of key technology deliveries, governance processes, streamlining, within the IT Infrastructure and Operations organization. You would be performing below responsibilities -
Role Responsibilities

• You will oversee a team of Managers, engineers and operations associates and lead the ongoing operation, enhancement and monitoring of KPIs. This includes monitoring on-going risks and providing resolutions, driving process improvements, resource planning & optimization and performance management.
• Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can-do attitude
• Lead Teams and own Technical Deliveries for the Projects assigned, with high quality.
• Identifies risks and mitigates them proactively. Drives efficiency and process improvements.
• Resource planning & optimization and performance management
• Develop and implement new software's, maintain and improve existing software.
• Ensure that software functionality is implemented with a with a focus on code optimization and organization. Recommend improvements to existing software programs.
• Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams.
• Work with a software development team and Service providers in a geographically distributed structure.
• Provide coaching and mentoring to managers, sr. Associates, Associates, and Junior Associates.
• Shall drive complex projects with focus on quality and stability. Apply Agile methodology daily and follow Definition of Done (DoD) process for better quality by maintaining unit test , code coverage and integration test coverage.
• Strong knowledge of architecture design concepts, object-oriented design and techniques
• Knowledge of logical and physical database architectures and operating systems
• Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results
• Strong communication skills with ability to interact with partners globally.

Role Requirements

• Overall 15+ years of experience, 10+ years of relevant software development experience and 3+ years of leadership experience with focus on high end delivery and leading teams for technology focused projects

Strong technical skills in the following areas -

• Core Java, Spring Boot
• TIBCO Business Events
• API design and integration including REST, Soap, XML/JSON and Web API
• Experience in architecting and developing microservices, cloud native applications, message queues
• Experience in middleware integrations, Design patterns
• Have experience with dev/data ops, CI/CD, and building scalable, fault-tolerant architectures to support rapid team growth.
• Experience with using the latest engineering tools (eg. Jenkins, JIRA, Confluence,Git)
• Working exposure on Application Security concepts (SSL, OAuth etc.,)
• Fostering a collaborative culture encourages honest feedback, and invests in team success.

We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company --transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at .
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
( ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your India-specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Checkup
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-AK1 #LI-Hybrid
Estimated Job Posting End Date: 12-23-2025
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Skills Required