Job Description

Job Category: Port and Terminal Operations
Degree Level: Bachelor's Degree
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Key responsibilities

• Monitor the ship working operations to ensure targets and deadlines are met. Ensure berthing and Un-berthing Timelines set up are achieved.
• Managing day to day operations and vessel loading and discharge in adherence to targets provided.
• Plan and co-ordinate shifts in accordance with the terminal's requirements.
• Starts the shift by taking over from the previous Shift Manager which includes assessing the no of ships, manpower, breakdown issues etc
• Liaise with the maintenance department to maximise equipment availability.
• Manages the entire terminal and leads the workforce at all times including holidays, festivals and at night
• Manages emergencies including all injuries, all contrators and work related issues
• Allocates job responsibilities based on work and reallocates when required
• Liaise with rostering staff to determine the availability of labour to meet operational demands.
• Achievement of optimum productivity levels and reliability of service to customers.
• Effective monitoring to achieve set operational Goal / Target.
• Trend setting and analysis of operational parameters.
• Continually review, identify and introduce improved operating procedures and systems.
• Ensure correct and safe working practices in the terminal.

• Minimum three years of supervisory experience in similar container terminal operations or ten years supervisory experience in shipping.
• Understanding of equipment and machinery functionality.
• Understanding of expenditure, revenue and costing structures.
• Awareness of health, safety and environmental policies and procedures.
• Sound customer/client relation skills.
• Computer literacy/keyboard skills, including an understanding of the terminal control system and planning systems.
• Effective communication, negotiation and conflict resolution skills.
• Ability to co-ordinate activities and monitor and, if necessary, modify performance of terminal supervisors.
• Effective planning and organisational skills.